Supervisor, Bank Management
Petaling Jaya - Malaysia
Job Summary
Job Description
Position Overview
Our companys Global Business Solutions (GBS) team manages end-to-end Source to Settle (StS) processes including vendor setup invoicing payments and settlements.
The Supervisor Bank Management leads and supports global bank management activities overseeing a team responsible for monitoring bank accounts clearing transactions and ensuring accurate and timely recording of bank movements.
This role combines operational execution with team coordination ensuring effective reconciliation issue resolution and adherence to global policies and controls. The position also drives process improvements standardization and operational efficiency across markets while collaborating with cross-functional teams.
Key Responsibilities
Lead and support bank management and clearing activities across markets
Guide and coach team members to ensure consistent high-quality execution
Monitor workload prioritize tasks and ensure timely resolution of bank open items
Oversee posting of bank transactions and ensure accuracy in SAP (vendor and GL assignment)
Investigate and resolve exceptions discrepancies and aged open items
Support reconciliation activities and ensure timely clearing of outstanding items
Collaborate with Accounting Treasury and other teams to resolve issues
Ensure compliance with global policies controls audit and SOX requirements
Monitor performance metrics and ensure alignment with KPIs
Identify trends and root causes to drive continuous improvement
Support process standardization automation and system enhancements
Maintain accurate documentation audit trails and process materials
Deliver high-quality service and manage stakeholder relationships
Education & Experience
Bachelors degree in Finance Accounting Business or related field
Minimum 3 years experience in Finance Accounting Shared Services or StS
Strong understanding of bank management settlements and reconciliation processes
Experience in team coordination or leadership support
Experience in process improvement and change initiatives
Strong analytical problem-solving and organizational skills
Experience in controlled or compliance-driven environments
Fluency in English (additional languages are a plus)
Technical Skills
Proficiency in Microsoft Office (Excel Word PowerPoint)
SAP and Ariba experience required
Experience with banking platforms preferred
Strong data analysis and problem-solving skills
Ability to manage multiple priorities and work independently
Skills & Competencies
Strong leadership and team coordination skills
High attention to detail and accuracy
Analytical and problem-solving mindset
Effective communication and stakeholder management
Customer-focused and results-driven
High integrity and accountability
Continuous improvement mindset
Languages: English required; Chinese/Japanese a plus
Possible Career Moves
Senior Specialist StS Support
Senior Specialist Vendor Master Data
Senior Specialist Supplier Onboarding
Senior Specialist Invoice Processing / Resolution
Manager roles across StS Vendor Master Data Supplier Onboarding Invoice Resolution or Settlements
Required Skills:
Adaptability Balance Sheet Account Reconciliations Bank Account Management Bank Reconciliations Communications Support Compliance SOX Financial Accounting Controls Financial Analysis Financial Operations Financial Planning and Analysis (FP&A) Human Resources (HR) Shared Services Advisory Meeting Deadlines Preparation of Financial Reports Pressure Management Prioritization Proactive Problem Solving Problem Solving Process Documentation Process Improvements Quantitative Analytics SAP Ariba Shared Services Stakeholder Communications Vendor Master Data Works Under PressurePreferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.
Employee Status:
RegularRelocation:
No relocationVISA Sponsorship:
NoTravel Requirements:
No Travel RequiredFlexible Work Arrangements:
HybridShift:
Not IndicatedValid Driving License:
NoHazardous Material(s):
NAJob Posting End Date:
08/31/2026*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Required Experience:
Manager
About Company
Merck & Co., Inc., Kenilworth, New Jersey, USA is known as “Merck” in the United States, Canada & Puerto Rico. We are known as “MSD” in Europe, Middle East, Africa, Latin America & Asia Pacific. We are a global biopharmaceutical leader with a diverse portfolio of prescription medicine ... View more