Store Manager Cotton On Suria Sabah Mega

Leadership & Development

• Lead and support your team to deliver strong results and an engaging consistent customer experience.
• Provide coaching feedback and regular development conversations that grow your teams capability.
• Drive accountability through clear communication and regular check-ins
• Recruit and retain great people who align with Our Way and bring energy to the team.
• Build an inclusive and positive team environment where everyone feels supported and empowered.
• Drive a culture of recognition feedback and shared success.

Commercial & Operational Excellence

• Deliver your stores sales wage shrink and contribution targets.
• Manage scheduling and compliance to support operational needs and workforce legislation.
• Execute stock flow and backroom management to support product availability and visual standards.
• Use store performance data and insights to identify trends and actions.
• Use commercial and operational data to identify opportunities and implement solutions that improve results.
• Ensure compliance with company policies procedures and operational standards.

Brand & Customer Experience

• Create a consistent customer-first environment aligned with our customer experience model.
• Maintain visual merchandising standards that reflect brand identity.
• Build customer connection and engagement through service and store presentation at every touchpoint.