Specialist, Manual Payments

Job Description

Position Overview

Our companys Global Business Solutions (GBS) team manages end-to-end Source to Settle (StS) processes including purchasing invoicing and payments.

The Specialist Manual Payments is responsible for executing and controlling manual payments processed outside standard system runs. This role ensures accuracy compliance and proper approvals while supporting process improvements and reducing manual activities.

The position requires strong attention to detail a proactive mindset and the ability to manage priorities in a fast-paced controlled environment. It also involves supporting projects data analysis and collaboration with cross-functional teams to improve efficiency and drive standardization and automation globally.

Key Responsibilities

• Execute and validate manual payments ensuring accuracy approvals and compliance

• Support urgent one-time and off-cycle payments as needed

• Monitor and track manual payment requests ensuring timely resolution

• Investigate and resolve failed or rejected payments and invoice issues

• Ensure proper documentation and audit-ready records for all payments

• Challenge the need for manual payments and promote standard processes

• Perform root cause analysis and support sustainable solutions

• Collaborate with cross-functional teams (IT invoicing vendor data) to resolve issues

• Support automation standardization and process improvement initiatives

• Assist with data analysis reporting and project work

• Ensure adherence to internal controls compliance and SOX requirements

• Deliver high-quality service to internal and external stakeholders

Education & Experience

• Bachelors degree in Finance Accounting Business or related field (preferred)

• Minimum 3 years of experience in Finance Shared Services Payments or StS

• Understanding of payment processes controls and compliance

• Experience with manual/non-standard payments preferred

• Strong analytical problem-solving and organizational skills

• Experience in audit or controlled environments preferred

• Ability to manage priorities and work proactively

Technical Skills

• Proficiency in Microsoft Office (Excel Word PowerPoint)

• Experience with SAP and Ariba required

• Familiarity with banking portals and payment tools

• Ability to interpret payment instructions and supporting documentation

• Basic understanding of payment formats and methods

Skills & Competencies

• High attention to detail and accuracy

• Strong organizational and time management skills

• Analytical and problem-solving mindset

• Effective communication and stakeholder management

• Customer-focused and results-driven

• High integrity and accountability

• Ability to work independently and in teams

• Continuous improvement mindset

• Languages: English required; Portuguese and Spanish preferred (Chinese/Japanese a plus)

Possible Career Moves

• Specialist / Senior Specialist STS Support

• Specialist / Senior Specialist Vendor Master Data

• Specialist / Senior Specialist Supplier Onboarding

• Specialist / Senior Specialist Invoice Processing / Resolution

• Senior Specialist Settlements

Required Skills:

Account Collections Account Collections Adaptability Analytical Problem Solving Balance Sheet Account Reconciliations Business Administration Business Processes Business Support Communication Compliance SOX Continuous Process Improvement Credit Management Data Analysis Data Integrity Detail-Oriented Financial Accounting Controls Financial Operations Global Shared Services Human Resources (HR) Shared Services Advisory Interpersonal Relationships Payment Processing Preparation of Financial Reports Project Management Quantitative Analytics Stakeholder Engagement 2 more

Preferred Skills:

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Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

NA

Job Posting End Date:

08/25/2026

*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.