SNOC Operators ANC-SSPH4

Are you passionate about network operations cybersecurity and keeping mission-critical environments running around the clock Were expanding our Security Network Operations Center (SNOC) team and are looking for experienced professionals who thrive in a fast-paced 247 operations environment.

Whether youre an experienced operator or a proven shift leader this is your opportunity to play a key role in delivering reliable secure and high-performing network operations.

• SNOC Operators will perform 247 shift operations monitor events and alerts respond to incidents conduct initial troubleshooting and analysis triage issues and escalate incidents according to operational procedures.
• Assistant SNOC Shift Lead supports the SNOC Shift Lead with shift coordination operational supervision incident management escalation handling reporting and ensuring smooth day-to-day operations.
• SNOC Shift Lead oversees overall shift operations coordinate major incidents manage escalations facilitate operational and project meetings ensure SLA compliance and provide leadership to the shift team.

• Experience working in a 247 Network Operations Center (NOC) or Security Network Operations Center (SNOC).

• Good understanding of incident management event monitoring troubleshooting and escalation processes.

• Experience with enterprise monitoring and ticketing tools.

• Excellent communication and teamwork skills.

• Ability to remain calm and make sound decisions during critical incidents.

• Relevant certifications such as CCNA CCNP ITIL Foundation Security or equivalent are advantageous.

Required Experience:

IC