SMB Sales Representative
Kuala Lumpur - Malaysia
Job Summary
- Manage and develop a portfolio of assigned trading and strategic accounts to achieve sales gross profit and customer retention targets.
- Increase customer spend through product penetration category expansion cross-selling and upselling initiatives.
- Identify prospect and acquire new customers within the assigned territory to support sustainable business growth.
- Maintain accurate customer records sales activities opportunities and forecasts within the CRM system.
- Monitor market trends competitor activities and customer developments to identify business opportunities and potential risks.
- Work closely with all internal stakeholders to ensure full customer satisfaction by providing Lyreco standard service level.
- Advocate customer loyalty through dedicated account management.
- Any other ad hoc tasks assigned to you by the manager.
Required Experience:
IC
About Company
The Lyreco Group is the European leader and the third largest distributor of workplace products and services in the world. A specialist of the work environment, Lyreco's expertise covers all workplace needs: office supplies, stationery, office furniture, IT equipment, printing solutio ... View more