Senior Network Engineer

Location: Kuala Lumpur Malaysia

Work Mode: Hybrid

Employment type: Contract

Experience Level: 35 years

Work Eligibility: Applicants must have the legal right to work in Malaysia. Visa sponsorship is not available for this position.

Oxydata Software Sdn Bhd established since 2012 helping regional enterprises drive digital transformation through Agentic AI Services AI Automation & Integration Data Engineering AI Training and IT Managed Services. We are a lean high-impact team where engineers work directly on cutting-edge AI products serving enterprise clients across Malaysia and the region.

We are seeking an experienced Senior Network Engineer to support and maintain enterprise network and telephony infrastructure across regional operations.

• Provide advanced support and maintenance for enterprise network and telephony infrastructure including LAN/WAN wireless and voice platforms.
• Troubleshoot and resolve incidents related to network and telephony services ensuring minimal downtime and optimal performance.
• Manage and implement changes to network and telephony systems in accordance with change management processes.
• Drive continuous improvement initiatives to enhance network reliability security and efficiency.
• Collaborate with regional teams to support shared services and managed services environments.
• Utilize ITSM platforms such as ServiceNow for incident problem and change management activities.

• Diploma or equivalent in a related discipline.
• Applicants must have the legal right to work in Malaysia. Visa sponsorship is not available.
• Minimum 35 years of experience in network and/or telephony support operations at a senior level.
• Strong knowledge of TCP/IP DNS DHCP VLAN Routing & Switching VPN and firewall technologies.
• Experience with Cisco CUCM Microsoft Teams Telephony Amazon Connect and/or Avaya/Genesys platforms.
• Familiarity with SIP PRI VoIP and network monitoring tools.
• Ability to provide advanced support and maintenance for enterprise network and telephony infrastructure including LAN/WAN wireless and voice platforms.
• Ability to troubleshoot and resolve incidents related to network and telephony services ensuring minimal downtime and optimal performance.
• Ability to manage and implement changes to network and telephony systems in accordance with change management processes.

• Experience with ITSM platforms such as ServiceNow.
• ITIL Foundation CCNP or equivalent certifications.
• Experience in regional shared services or managed services environments.

• Join a dynamic team where you will play a key role in supporting critical network and telephony infrastructure for regional operations.
• Opportunity to work with leading technologies collaborate with talented professionals and contribute to continuous improvement initiatives that drive business success.

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