Senior Manager, Product Deployment

We are seeking a Senior Manager Product Deployment to serve as the liaison between customers vendors and rider experience local business stakeholders and regional teams on one side and product teams on the other side. You will be responsible for driving the strategy consolidating business needs building structured business cases and ensuring the smooth execution of go-to-market (GTM) initiatives across multiple functions and geographies.

 Discovery & Analysis

• Engage with local business stakeholders and regional teams to gather product feedback identify pain points and receive feature requests
• Consolidate and prioritize input to identify high-impact opportunities
• Translate operational challenges into structured business cases for the product team
• Drive adoption and effective utilization of product tools within the designated scope

Driving Business Value 

• Partner with cross-functional stakeholders to build data-driven business cases
• Define clear problem statements success metrics and value assessments
• Present proposals to product leadership for consideration and prioritization

Go-To-Market Orchestration

• Lead the cross-functional rollout of product initiatives across operations finance legal pr and marketing
• Coordinate timelines resources and communications to ensure readiness across all teams
• Develop and maintain deployment playbooks FAQs and training materials

Stakeholder Management

• Act as the primary point of contact between the product and regional teams
• Maintain alignment across senior stakeholders through regular updates and checkpoints
• Track and report on rollout performance adoption and feedback
• Drive critical cross-functional alignments proactively escalating blocking risks to leadership and de-escalating operational trade-offs

Team Co-leadership & Coaching

• Support team leadership in guiding daily work setting and executing priorities and keeping the team on track
• Coach mid-level and junior specialists on stakeholder management structured problem-solving and communication style.

Qualifications :

• 7 years of experience in product operations program management or product-related roles in a multi-region or global company
• Strong analytical and business acumen; able to translate qualitative and quantitative insights into recommendations
• Strong ability to plan coordinate and execute product rollouts managing dependencies and ensuring alignment with operational requirements
• Experience working with cross-functional teams especially in fast-paced or matrixed environments
• Excellent communication and stakeholder management skills proven track record of managing and influencing ( director ) -level stakeholders without direct authority.
• Experience in coaching or leading mid-level and junior specialists is a plus.
• Familiarity with tools like Jira Confluence Notion and project management platforms (e.g. Asana)

Nice to have

• Experience with internal operational excellence tools CRM platforms or implementing AI capabilities to improve workflow efficiency
• Strong understanding of user support processes operational workflows or customer experience structures within on-demand delivery or retail environments

Remote Work :

No

Employment Type :

Full-time