Senior Manager, Human Resources

Senior Manager Human Resources

Location: Perai Penang

Reports to: HR Director

Employment Type: Full-time Permanent (New Position)

Salary: Up to RM17500 per month (depending on experience and qualifications)

About the Company

Our Penang facility is a world-class high-volume manufacturing site that designs and produces iconic high-quality products loved by children and collectors worldwide. With several thousand employees the plant operates in a fast-paced multi-shift manufacturing environment and plays a critical role in the companys global supply chain. We foster a collaborative inclusive culture that values innovation continuous improvement safety and employee development.

Job Purpose

The Senior Manager Human Resources will provide strategic and operational HR leadership with a strong emphasis on Talent Acquisition Employee Relations / Industrial Relations and broader HR generalist responsibilities. This newly created role partners closely with the HR Director and site leadership to build a high-performing workforce maintain positive employee and industrial relations and ensure HR practices support business goals in a large-scale manufacturing setting.

Key Responsibilities

Talent Acquisition

• Lead end-to-end talent acquisition strategies for the site covering both salaried and hourly/operator roles in a high-volume manufacturing environment.
• Develop and execute sourcing strategies employer branding initiatives and recruitment campaigns to attract quality talent.
• Partner with hiring managers on workforce planning job profiling selection processes and offer management.
• Oversee foreign worker recruitment and management processes in compliance with Malaysian regulations.
• Drive continuous improvement in recruitment metrics (time-to-fill quality of hire cost-per-hire diversity).

Employee Relations & Industrial Relations

• Serve as the primary lead for employee relations and industrial relations matters at the site.
• Handle grievances disciplinary cases misconduct investigations and dispute resolution in a fair consistent and legally compliant manner.
• Build and maintain constructive relationships with unions (if applicable) employee representatives and relevant government agencies.
• Advise management on IR strategy collective bargaining support and risk mitigation.
• Promote a positive workplace culture and proactive employee engagement to minimise industrial issues.

HR Generalist & Business Partnering

• Act as a trusted HR business partner to site leadership on people-related matters.
• Support performance management talent development succession planning and employee engagement initiatives.
• Ensure full compliance with Malaysian employment laws labour regulations and company policies.
• Contribute to the design and implementation of HR policies processes and programmes aligned with local and regional requirements.
• Analyse HR data and metrics to identify trends and recommend solutions that improve workforce effectiveness and retention.
• Lead or support change management initiatives organisational design and other special projects as assigned.
• Mentor and develop junior HR team members.

Requirements

• Bachelors degree in Human Resource Management Business Administration or a related field. Masters degree or professional HR certification is an advantage.
• Minimum 812 years of progressive HR experience with at least 45 years in a managerial or senior specialist role.
• Strong hands-on experience in Talent Acquisition within a manufacturing or large-scale operational environment.
• Solid expertise in Employee Relations and Industrial Relations including practical handling of grievances disciplinary processes and engagement with unions/authorities in Malaysia.
• Broad HR generalist experience covering performance management employee engagement compliance and policy implementation.
• In-depth knowledge of Malaysian employment and industrial relations laws.
• Experience managing or supporting foreign workforce processes is highly preferred.
• Excellent stakeholder management communication and influencing skills.
• Strong analytical problem-solving and decision-making abilities.
• Ability to thrive in a fast-paced high-volume manufacturing environment and manage multiple priorities.
• Proficiency in Microsoft Office and HRIS systems.