Senior Executive, Operations Excellence
Job Location:
Subang Jaya - Malaysia
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
The Senior Executive Operations Excellence is responsible for driving continuous improvement initiatives across operations by leveraging data analytics process optimization and project management methodologies. This role focuses on improving operational efficiency service quality and performance through data-driven insights structured problem-solving and cross-functional collaboration.
Lead and execute continuous improvement initiatives across operational functions.
Identify process gaps inefficiencies and improvement opportunities through data analysis and operational reviews.
Develop and implement structured process improvement frameworks to improve productivity quality and cost efficiency.
Conduct root cause analysis on operational failures and recommend corrective actions.
Benchmark internal operational performance against industry standards and identify improvement opportunities.
Perform hands-on analysis of operational data to identify trends bottlenecks and performance issues.
Develop maintain and automate operational dashboards and reports using tools such as Microsoft Excel Power BI or similar BI tools.
Provide regular performance reports with actionable insights for management review.
Work closely with Business Intelligence teams to improve data visibility and reporting efficiency.
Lead cross-functional improvement projects from planning through implementation.
Manage project timelines scope risks and deliverables to ensure successful execution.
Facilitate weekly or monthly operational performance review meetings with stakeholders.
Escalate project risks or unresolved issues with recommended solutions.
Develop operational training modules and process documentation.
Conduct training sessions and workshops for operations teams.
Coach and mentor staff on continuous improvement methodologies and best practices.
Maintain and update operational knowledge bases.
Partner with operations leaders to identify performance gaps and improvement initiatives.
Conduct site visits and operational reviews to ensure process compliance and operational consistency.
Drive adoption of a data-driven and continuous improvement culture across the organization.
35 years of experience in operational excellence process improvement business analytics or operations management.
Bachelors Degree in Supply Chain Management Industrial Engineering Business Administration Logistics or related field.
Strong analytical problem-solving project management and stakeholder management skills.
Proficient in Microsoft Excel and BI tools (e.g. Power BI Tableau); knowledge of SQL / Python is an advantage with willingness to travel for site visits.
Experience within logistics courier supply chain warehousing or operational environments is preferred.
Proven track record in leading process improvement projects with measurable business outcomes.
Required Experience:
Senior IC
About Company
Ninja Van is Southeast Asia’s leading logistics provider, with the highest service coverage over 6 countries in the region. Experience the joy of hassle-free deliveries by shipping with Ninja Van today.
