Senior Business Analyst Quote Management
Petaling Jaya - Malaysia
Job Summary
At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.
As a Business Analyst you will independently manage end-to-end workstreams tackling complex business problems with emerging ambiguity to drive Quote Management initiatives and Diagnostics commercial launches. You will act as a trusted advisor to leadership and Diagnostics affiliate commercial teams shaping stakeholder perspectives and translating requirements into strategic implementation plans. Join us to lead the design of effective solutions and shape best practices within our global digital landscape.
Description of the area
The Quote Management team is part of DIA Commercial Operations a strategic global function within Roche Digital Technology (RDT) and is at the heart of our Diagnostics digital landscape. We are responsible for developing globally rolling out and continuously evolving technology solutions that enhance the experience of healthcare providers and patients. Serving as a link between global business units - such as Roche Diagnostics Solutions (RDS) Roche Information Solutions (RIS) and Commercial Enablement - and their operational goals we design the digital architecture that enables Roche to scale its impact across APAC EMEA/LATAM and NAM.
The Opportunity:
Drive Strategic Delivery: Act as the RDT delivery lead for Quote Management initiatives and enable high-impact commercial product launches across global markets.
Orchestrate End-to-End Workstreams: Autonomously manage complex BA workstreams from discovery to implementation while navigating high-ambiguity environments.
Translate Business Needs: Gather complex requirements and translate them into clear actionable user stories and robust technical solution designs in partnership with Architects.
Execute System Rollouts: Take ownership of system functional definitions and execute complex configurations to drive successful regional rollouts.
Serve as a Trusted Advisor: Facilitate high-level workshops to shape strategy and resolve complex stakeholder conflicts aligning regional expectations with global roadmaps.
Optimize Solution Value: Contribute to long-term solution roadmaps and ensure every initiative delivers demonstrable business value and technical scalability.
Bridge Technical Gaps: Act as the direct technical liaison between affiliate business stakeholders and offshore managed services to ensure seamless execution.
Ensure Quality Excellence: Define clear acceptance criteria and coordinate User Acceptance Testing (UAT) to validate that solutions meet rigorous business standards.
Who you are:
Experienced Professional: Proven track record of managing complex BA workstreams independently driving regional rollouts in the APAC region and making localization system configurations. You bring 7 years of Business Analysis experience managing end-to-end IT workstreams including 4 years in MedTech or Healthcare Life Sciences.
Domain Expert: You possess deep functional and technical knowledge of the Quote-to-Contract (Q2C) and Configure Price Quote (CPQ) commercial sales domains.
Technically Proficient: You have hands-on experience with Conga CPQ and Salesforce (SFDC) with familiarity in Jira and SAP S/4HANA (ASPIRE).
Academic Background: You hold a Bachelors or Advanced Degree in Information Technology Business Administration or a related field.
Agile Practitioner: You have practical knowledge of Agile frameworks (Scrum/SAFe); professional certifications like CBAP or IIBA AAC are highly preferred.
Strategic Communicator: You demonstrate exceptional stakeholder management skills and the ability to influence tactical decisions across diverse cross-functional teams.
Multilingual Collaborator: You are fluent in English and possess proficiency in Chinese and other APAC region languages to support regional business needs.
Ready to bring your unique qualities to Roche and make an impact Apply now and join us in our mission to shape the future of healthcare.
#RDT2026
A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.
Lets build a healthier future together.
Roche is an Equal Opportunity Employer.
Required Experience:
Senior IC
About Company
F. Hoffmann-La Roche AG is a Swiss multinational healthcare company that operates worldwide under two divisions: Pharmaceuticals and Diagnostics. Its holding company, Roche Holding AG, has bearer shares listed on the SIX Swiss Exchange. The company headquarters are located in Basel.