Senior Associate, Revenue Operations

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 250000 businesses worldwide including Brex Navan Qantas SHEIN and many more with fully integrated solutions to manage everything from business accounts payments spend management and treasury to embedded finance at a global scale.

Proudly founded in Melbourne we have a team of over 2300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price Visa Mastercard Robinhood Ventures Sequoia Salesforce Ventures DST Global and Lone Pine Capital Airwallex is leading the charge in building the global payments and financial platform of the future. If youre ready to do the most ambitious work of your career join us.

We hire successful builders with founder-like energy who want real impact accelerated learning and true ownership. You bring strong role-related expertise and sharp thinking and youre motivated by our mission and operating principles. You move fast with good judgment dig deep with curiosity and make decisions from first principles balancing speed and rigor.

Youre humble and collaborative; turn zerotoone ideas into real products and you get stuff done end-to-end. You use AI to work smarter and solve problems faster. Here youll tackle complex highvisibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you lets build whats next.

We are looking for a detail-oriented and commercially minded Sales Operations Associate / Analyst to support our sales organisation across Singapore and this role you will help ensure that sales and channel teams have accurate data effective processes and actionable insights to improve execution and revenue performance.

This is an ideal opportunity for an early-career professional who enjoys working with data solving operational problems collaborating with cross-functional stakeholders and learning how a high-growth commercial organisation operates.

• Ensure high standards of data integrity and completeness across all CRM records.

• Deliver key sales performance tracking and routine updates to commercial teams.

• Manage the full lifecycle of channel operationsspanning onboarding profiling contracting and commission calculationsby verifying deal data partner eligibility payout statements and relevant commission logic.

• Develop and refine commercial operational frameworks including policies SOPs playbooks and channel workflows.

• Troubleshoot data and process discrepancies determine root causes and drive actionable effective solutions.

• Educational Background: Bachelors degree or higher in Finance Data Analytics Business Economics Information Systems or a related area (relevant internship experience is welcomed for entry-level candidates).

• Analytical Capability: Skilled in data analytics tools to gather evaluate and present data turning information into strategic insights for decision-making.

• Operational Precision: High attention to detail paired with a methodical style for managing data integrity and operational workflows.

• Execution & Ownership: Proactive problem solver who takes complete responsibility from identifying operational issues through to full resolution.

• Adaptability: Proven capability to handle multiple competing priorities and consistently hit milestones within a fast-moving setting.

• Communication Skills: Full professional proficiency in spoken and written English & Chinese.

• Experience working with Salesforce or another CRM platform.

• Familiarity with sales-funnel metrics pipeline management forecasting revenue reporting or channel performance management.

• Exposure to partner operations channel programmes incentive plans or commission calculations.

• Basic knowledge of SQL data visualisation or business intelligence tools.

• Experience in a technology SaaS payments fintech or other high-growth environment.

• Exposure to regional or cross-border stakeholder collaboration.

To protect you from recruitment scams please be aware that Airwallex will not ask for bank details sensitive ID numbers (i.e. passport) or any form of payment during the application or interview process. All official communication will come from an @ email address. Please apply only through or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition regardless of any other provision to the contrary.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit qualifications competence and talent. We dont regard color religion race national origin sexual orientation ancestry citizenship sex marital or family status disability gender or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation please let us know.

Required Experience:

Senior IC