SAP Customer Service (CS) Functional Consultant

Seeking an experienced SAP CS Consultant to manage and support end to end service management processes including service orders notifications warranties and after sales service. The role involves close collaboration with business stakeholders to design and deliver effective service solutions.

- Configure and support SAP CS module for service management processes.
- Manage service notifications service orders contracts and warranties.
- Handle installed base management and equipment master data.
- Gather and translate business requirements into SAP solutions.
- Perform system configuration testing and deployment activities.
- Troubleshoot production issues and provide ongoing user support.
- Collaborate with cross functional teams (PM SD MM) for integration.
- Prepare functional specifications documentation and training materials.

Required Skills & Qualifications:
69 years of experience in SAP CS functional consulting.
Strong expertise in service management service orders and notifications.
Experience in SAP CS configuration and enhancements.
Good understanding of integration with PM SD and MM modules.
Strong analytical problem solving and communication skills.

Preferred:
Experience in S/4HANA Service.
Exposure to field service management or after sales support processes.

• Analytical Thinking
• Financial Services Info Rptg
• SAP Customer Service (CS)
• SAP S/4HANA
• Team Collaboration

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.