Sales Associate
Job Summary
- Greet guests warmly and confidently demonstrating strong product knowledge.
- Actively listen and ask insightful follow-up questions to understand customer needs.
- Provide styling advice suggest add-ons and create complete looks.
- Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
- Guide customers through purchase decisions and ensure a seamless checkout experience.
- Reinforce and celebrate customer choices inviting them to return.
Sales & Business Acumen
- Drive results through strong customer connections and storytelling.
- Demonstrate deep knowledge of the brand and product attributes across all categories.
- Maintain operational excellence including stockroom organization and POS transactions.
- Give and receive feedback in an honest constructive manner.
- Professional selling skills with exceptional interpersonal and communication abilities.
- Prior experience in a retail environment.
- Ability to multitask prioritize and work collaboratively in a team setting.
- Social media awareness and willingness to learn omni/virtual selling techniques.
- English & Bahasa Malaysia proficiency
- Monthly commission/incentives
- Medical Insurances
- 5 working days
Required Skills:
Strong analytical thinking (can break down complex problems clearly) Solid commercial / business understanding Experience in: E-commerce / marketplace / TikTok environment Ability to connect: Data insight action Strong in: Excel / Google Sheets Comfortable with: Data consolidation from multiple sources Familiar with: BI tools (Power BI Looker etc.) is a plus Able to use AI tools (e.g. ChatGPT) to: Speed up analysis Structure report Generate hypotheses We are looking for someone who: Thinks commercially Challenges assumptions Drives real business impact