Restaurant Outlet Supervisor

About the Role:
We are seeking a hands-on and proactive Outlet Supervisor to oversee the daily operations of our restaurant outlet in Johor. This role is responsible for ensuring smooth operations maintaining service excellence and leading the outlet team to deliver a high-quality dining experience.

You will act as the key point of contact on the ground managing operational challenges coordinating with different stakeholders and ensuring the outlet consistently meets performance and service standards.

Job Responsibilities:

• Oversee and manage the full spectrum of daily outlet operations
• Ensure smooth service flow and high standards of customer experience
• Supervise guide and support front-of-house and kitchen teams
• Address and resolve operational issues customer feedback and service recovery promptly
• Monitor staff performance attendance and discipline
• Coordinate with management kitchen and support teams to ensure operational alignment
• Maintain cleanliness hygiene and compliance with food safety standards
• Assist in inventory control stock ordering and cost management
• Ensure adherence to company SOPs policies and brand standards
• Support in staff training and onboarding of new team members

Job Requirements:

• Prior experience in managing or supervising outlet operations within the F&B industry
• Strong communication and interpersonal skills to manage multiple stakeholders
• Ability to multitask and perform well in a fast-paced environment
• Leadership qualities with a hands-on and problem-solving mindset
• Customer-focused with a strong sense of responsibility and accountability
• Willingness to work shifts weekends and public holidays

Working Location:

Tebrau Johor

Remuneration:

Up to MYR 4000

Consultant In-charge:

Jason

Nicole

Remark:
Due to high volume of applications only candidates that are shortlisted will be contacted.