Restaurant Manager

Reports To: General Manager / Operations Manager
Department: Food & Beverage

Job Purpose

To manage the daily operations of STREATS Bar & Café and ensure good service satisfied guests strong sales cost control and a well-trained team.

Main Responsibilities

• Manage daily restaurant breakfast and bar operations.
• Ensure smooth and efficient guest service.
• Handle guest feedback and complaints professionally.
• Conduct daily staff briefings and assign duties.
• Prepare staff duty rosters and monitor attendance.
• Train and coach F&B team members.
• Ensure staff follow grooming and service standards.
• Drive F&B sales through promotions and upselling.
• Monitor daily revenue and achieve monthly targets.
• Control food and beverage wastage and operating costs.
• Monitor stock inventory and beverage consumption.
• Ensure correct POS transactions and cash handling.
• Work closely with the Chef to maintain food quality and smooth operations.
• Ensure restaurant bar and buffet areas are clean and presentable.
• Follow food safety hygiene and hotel safety requirements.
• Support sustainability practices and reduce food waste.
• Prepare required F&B reports.
• Work closely with other hotel departments.
• Perform other duties assigned by Management.

Qualifications :

Requirements

• Experience in restaurant/F&B operations preferably in a hotel.
• Good leadership and communication skills.
• Guest-focused and able to handle complaints.
• Basic knowledge of F&B cost and stock control.
• Able to work shifts weekends and public holidays.
• Good command of English and Bahasa Malaysia.

Additional Information :

Key Goal:
Deliver good service lead the team effectively control costs and grow STREATS Bar & Café revenue.

Remote Work :

No

Employment Type :

Full-time