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Regional Operations Manager Southern

MVC Resources

Job Location:

Johor Bahru - Malaysia

Monthly Salary: MYR 8500 - 8500

Posted: 23 July 2026 (30+ days ago)

Application Deadline: 20 October 2026

Vacancies: 1 Vacancy

Job Summary

Clinic Operations & Staff Management

Oversee daily clinic operations manpower planning staff performance training scheduling attendance and compliance with company policies and procedures.

Business Performance & Financial Management

Monitor clinic revenue patient volume profitability budgets KPIs cost control and financial performance while preparing reports and performance analyses for management.

Customer Service & Complaint Resolution

Ensure high standards of patient care and service delivery investigate complaints and incidents implement corrective actions and maintain strong relationships with patients doctors and corporate clients.

Clinic Audit Compliance & Resource Management

Conduct regular clinic visits and audits covering billing cash handling inventory control asset maintenance documentation SOP compliance and operational risk management.

Business Development & Stakeholder Engagement

Support marketing initiatives promotional campaigns and business growth activities while collaborating closely with doctors clinic teams clients and internal departments to achieve organizational objectives.

Requirements

5 years operational experience in the related pharma / medical industry
Fluent in English Bahasa Melayu and Mandarin
Located in JB or willing to relocate to JB
Own transport for site visiting or clinic visitation
Possess leadership good communication and decision making experience

Required Skills:

5 years operational experience in the related pharma / medical industry Fluent in English Bahasa Melayu and Mandarin Located in JB or willing to relocate to JB Own transport for site visiting or clinic visitation Possess leadership good communication and decision making experience

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