Professional Services Engineer – Cloud and Network Security

Location: Kuala Lumpur Malaysia

Work Mode: Hybrid

Employment type: Permanent

Experience Level: 58 years

Work Eligibility: Applicants must have the legal right to work in Malaysia. Visa sponsorship is not available for this position.

Our client is a global technology services and digital engineering organization with multi-billion-dollar revenue and operations across numerous countries worldwide. With a workforce of over 20000 professionals they deliver innovative solutions in cloud data AI and enterprise modernization to leading enterprises across industries.

We are seeking an experienced Professional Services Engineer Cloud and Network Security to design implement and optimise cloud-based security solutions for enterprise customers focusing on Netskope and/or Zscaler platforms.

• Design implement and configure Netskope and/or Zscaler security solutions for enterprise customers.
• Deliver customer implementations covering SSE/SASE Zero Trust Secure Web Gateway and private application access.
• Support migrations from legacy proxy VPN or security solutions to cloud-based platforms.
• Conduct requirements gathering technical workshops and solution design discussions with customer security and network teams.
• Configure and troubleshoot security policies traffic steering authentication access controls and security policies.
• Integrate solutions with enterprise technologies such as SSO IdP SIEM MDM and firewalls.
• Troubleshoot complex network and security issues involving routing DNS proxies SSL/TLS VPN and application connectivity.
• Perform solution testing validation and production readiness assessments.
• Develop implementation plans low-level designs configuration documentation runbooks and knowledge-transfer materials.
• Work closely with customer architects security teams network teams and internal engineering/support teams.
• Provide post-implementation optimisation and technical guidance to improve the customers overall security posture.

• Diploma or higher in a related discipline.
• 58 years of relevant experience in network security roles.
• Applicants must have the legal right to work in Malaysia. Visa sponsorship is not available.
• Strong hands-on implementation experience with at least one of the following: Netskope cloud security/SSE platform or Zscaler ZIA/ZPA.
• Experience configuring security policies user access traffic steering and authentication.
• Understanding of SASE/SSE and Zero Trust architecture.
• Strong understanding of TCP/IP DNS HTTP/HTTPS routing and network architecture.
• Experience with proxies/secure web gateways next-generation firewalls SSL/IPSec VPN technologies SSO/identity integration DLP SIEM and security monitoring.
• Strong customer-facing communication and presentation skills.
• Ability to translate customer security requirements into implementable technical solutions.

• Hands-on experience across both Netskope and Zscaler.
• Migration experience from traditional proxy/VPN platforms to cloud-based SSE/SASE solutions.
• Experience with enterprise identity providers and SSO.
• Knowledge of Cloud APIs and endpoint/MDM technologies.
• Basic scripting/automation knowledge using Python or similar languages.
• Exposure to regulatory/security frameworks such as PCI PII and SOX.
• Experience working with large enterprise customers.
• Relevant Netskope or Zscaler certifications.
• Ability to independently lead technical workshops and implementation activities.
• Strong troubleshooting and analytical skills.
• Strong documentation and knowledge-transfer skills.
• Comfortable working with customer architects security teams and senior technical stakeholders.

• Join a dynamic team working on cutting-edge cloud and network security projects for leading enterprise clients.
• Opportunity to develop expertise with industry-leading technologies and collaborate with top professionals.
• Make a significant impact on customers security postures.
• Supportive environment that values innovation continuous learning and professional growth.

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