Product Manager Internal Tools & Automation

Who We Are

At iPiD were building trust in global payments. Our account verification solutions help financial institutions payment service providers and enterprises verify account ownership before payments are sent reducing fraud improving compliance and helping money reach the right recipient with confidence.

Founded by industry veterans from organisations including SWIFT and Thomson Reuters iPiD combines deep payments expertise with modern technology to help make global payments safer simpler and more reliable. As we continue to grow were looking for talented people who enjoy solving meaningful problems and want to make a visible impact in a fast-moving global fintech.

The Opportunity

As iPiD grows our teams need better tools workflows and automations to operate efficiently and scale effectively. Were looking for an AI-native builder who can identify operational bottlenecks design practical solutions and rapidly build internal tools that reduce manual work improve visibility and create measurable business impact

This is not a traditional Product Manager role focused on roadmaps or feature prioritisation. Instead youll work directly with teams across Customer Success Finance Sales and Operations to understand problems validate requirements and turn ideas into working solutions in days rather than months.

Success in this role comes from delivering automation operational efficiency and internal tools that help teams move faster and become more self-sufficient. You should be comfortable using modern AI-assisted development tools as part of your day-to-day workflow and enjoy moving quickly from problem discovery to deployment

What Youll Be Doing

• Design build and deploy internal tools automations workflows and lightweight applications that improve operational efficiency.
• Identify business problems and operational bottlenecks translating them into practical and scalable solutions.
• Use AI-assisted development tools such as Cursor Claude Code GitHub Copilot or similar to accelerate solution delivery.
• Integrate APIs databases and SaaS platforms to streamline processes and improve data visibility.
• Work directly with stakeholders across Customer Success Finance Sales Operations and Network teams to understand requirements and iterate on solutions.
• Deliver MVPs quickly balancing speed usability adoption and business impact.
• Document solutions and support teams in adopting and maintaining new tools and workflows.

What Were Looking For

• Experience building and deploying internal tools automations or workflow solutions that delivered measurable business outcomes.
• Ability to independently move from problem discovery to a working solution with limited direction.
• Hands-on experience using AI-assisted development tools such as Cursor Claude Code GitHub Copilot or similar.
• Experience integrating APIs databases and SaaS platforms.
• Strong communication skills and the ability to translate business needs into practical technical solutions.
• High ownership autonomy and bias for action.
• Comfortable working through ambiguity and improving processes without waiting for perfect requirements.
• Authorisation to work in Malaysia or Romania depending on the selected location.

Nice to have

• Experience working in a start-up scale-up fintech SaaS or globally distributed environment.
• Experience in payments or fintech

What We Offer

• Meaningful Impact Help build trust in global payments by solving real-world challenges for financial institutions fintechs and businesses worldwide.
• Learn from Industry Experts Gain exposure to global customers payment ecosystems and experienced professionals across fintech payments and technology.
• Ownership & Growth Thrive in a collaborative environment where your contributions are visible valued and supported through opportunities for learning and career development.
• Share in Our Success Participate in our Employee Stock Option Plan (ESOP) and grow alongside the company.

Working in accordance with applicable laws iPiD prohibits discrimination against any applicant or employee based on any legally-recognized basis including but not limited to: race color religion sex (including pregnancy lactation childbirth or related medical conditions) sexual orientation gender identity age national origin or ancestry citizenship status physical or mental disability genetic information (including testing and characteristics) veteran status uniformed service member status or any other status protected by national or local laws of the jurisdiction in which the applicant resides.

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Please note that only shortlisted candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

To protect the interests of all parties iPiD does not accept unsolicited resumes from a third party agency or search firm recruiters. Any unsolicited resumes sent to any iPiD employee regardless of the means of transmission will become the sole property of iPiD. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Required Experience:

IC