Product Management Intern
Kuala Lumpur - Malaysia
Job Summary
ABOUT US
Were the worlds leading provider of secure financial messaging services headquartered in Belgium. We are the way the world moves value across borders through cities and overseas. No other organisation can address the scale precision pace and trust that this demands and were proud to support the global economy.
Were unique too. We were established to find a better way for the global financial community to move value a reliable safe and secure approach that the community can trust completely. Were always striving to be better and are constantly evolving in an ever-changing landscape without undermining that trust. Five decades on our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently test exhaustively then implement a connected and exciting era our mission has never been more relevant. Swift now has a presence in 200 countries and legal territories to serve a community of more than 12000 banks and financial institutions.
As part of the KYC Registry Product Management team the intern will support the end-to-end review and evolution of the KYC Registry platform. This includes assisting with product data analysis baseline and requirement management enhancement implementation documentation customer feedback review and coordination with internal stakeholders to improve the overall product are offering a 6-month internship for this position.
We are looking for a curious and proactive intern to join our Product Management team. The role is suited for someone who is interested in understanding customer needs supporting continuous improvement and learning how a digital product is managed and enhanced over time.
What to Expect:
Assist with baseline management activities including reviewing data requirements documentation expectations product rules and enhancement impacts to ensure the KYC Registry remains aligned with customer regulatory and operational needs.
Support the implementation of new product enhancements by helping with requirement clarification impact assessment testing support and rollout preparation.
Help capture structure and follow up on customer and internal stakeholder feedback including input from User Group discussions.
Collaborate with cross-functional teams such as KYC Operationsand Product Delivery Squads.
Participate in continuous improvement initiatives to enhance the usability quality and customer experience of the KYC Registry.
What will make you successful:
Interest in product management customer experience Know Your Customer& Compliance.
Good analytical skills with the ability to review information and summarize key points clearly.
Good communication skills with the ability to explain information in a clear and simple way.
Curious proactive and willing to learn how the product works and how customers use it.
Comfortable working with Excel PowerPoint and collaboration tools.
Familiarity with Jira Confluence or Power BI would be an advantage.
Able to work independently with guidance and collaborate well with different teams.
Organized flexible and willing to support continuous improvement activities
Additional Info:
Proper training will be provided.
Hybrid working
Convenient location near LRT train station
You will work closely with a Senior Product Manager Narresh.
What we offer
We give you the freedom to be yourself. We are creating an environment of unique individuals like you with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyones voice counts and where you can reach your full potential.
We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview please contact or indicate this in your application.
Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision hearing or neurodiversity).
All requests are confidential and will not affect your candidacy.
Dont meet every single requirement At Swift we are dedicated to building a workplace where people can bring their full selves and ideas to the team so if you are excited about this role we encourage you to apply even if you do not meet every single qualification.
Required Experience:
Intern
About Company
SWIFT is a global member-owned cooperative and the world’s leading provider of secure financial messaging services. We provide our community with a platform for messaging and standards for communicating, and we offer products and services to facilitate access and integration, identifi ... View more