Presales Engineer (CDN+AI)
Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Experience Required:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Partner with the Sales team to provide technical consultation and solution qualification during the pre-sales engagement process including technical evaluations objection handling troubleshooting and customer follow-up.
- Design and propose solutions based on customer requirements primarily covering CDN Dynamic Acceleration DNS DDoS Protection WAF Bot Management and other cloud/network security solutions.
- Develop technical solution documents and proposals conduct Proof-of-Concepts (POCs) and provide technical responses for RFQs/RFPs and tenders.
- Deliver product demonstrations and technical presentations explaining how CDN and security solutions can be integrated into customers architectures and operations.
- Work closely with Product Management Engineering Operations and Business teams to communicate customer requirements and provide feedback for product development and technology roadmaps.
- Support and develop technical understanding of emerging products and technologies including AI Gateway and AI-related infrastructure solutions.
- Proficiency in Mandarin (both written and spoken).
- Open to those with 3-10 years working experience in customer-facing pre-sales or post-sales position.
- Good understanding of technical concepts such as CDN DNS HTTP DDoS TCP/IP etc.
- Basic knowledge of Linux and networking fundamentals.
- Must be able to travel local & international.
Required Skills:
Bachelors or Masters Degree in Computer Science or equivalent 3-5 years of experience in web-based enterprise software development Proficient in SQL C# MS SQL Database RESTful API HTML5 AJAX CSS JSON MVC LINQ Git JavaScript jQuery Bootstrap Good understanding and application of tools principles concepts and techniques related to requirements data usability and process analysis Excellent time management skills and ability to work within a rapidly changing environment Strong problem-solving and analytical skills with the ability to work independently and drive to improve existing business processes and procedures Good communication (oral written presentation) interpersonal and consultative skills Good team player with excellent work ethic Ability to work with various senior stakeholders Desire to learn new technologies and skills Deliver high-quality projects independently with minimal assistance Proficiency in operating measurement instruments is an added advantage Experience working in Agile/Scrum development process Experience with performance and/or security testing Experience with Eggplant test automation tool is a plus Experience with JIRA issue tracker is a plus Problem solving skill and good communication skill Strong analytical thinking skills with the ability to work independently Positive thinking and good self-discipline Applicants must be Malaysian citizens or hold relevant residence status
Required Education:
Bachelors or Masters Degree in Computer Science or equivalent
