Operation Assistant

Job description

We are seeking a proactive and detail-oriented Operations Assistant to support the daily operational activities of our fast-paced startup environment. This role offers an excellent opportunity to gain exposure across multiple business functions while contributing to the smooth execution of operational processes. The successful candidate will work closely with various internal teams and stakeholders ensuring operational efficiency and delivering excellent support to both customers and the business.

Key Responsibilities

• Provide day-to-day operational support including order fulfillment delivery coordination data management and administrative activities.
• Liaise and coordinate with data vendors service providers and internal stakeholders to ensure smooth operational processes.
• Perform accurate data entry updates and maintenance of operational records and databases.
• Follow up with relevant stakeholders to ensure timely resolution of customer requests and operational issues.
• Support the implementation and adherence of company policies procedures and operational standards.
• Monitor assigned tasks and ensure key performance indicators (KPIs) are achieved.
• Identify and escalate operational issues when necessary while proactively driving solutions and improvements.
• Work independently while collaborating effectively with team members to achieve departmental and organizational goals.

Qualifications :

Qualifications

• High School Diploma General Education Degree (GED) or equivalent qualification.
• Previous experience in administrative operational or customer support roles is an advantage but not required.

Skills & Competencies

• Strong sense of responsibility reliability and professionalism.
• High level of integrity with the ability to handle confidential information appropriately.
• Excellent attention to detail and commitment to delivering accurate and timely work.
• Strong organizational and time-management skills.
• Ability to challenge existing processes constructively and contribute improvement ideas where appropriate.
• Computer literate with proficiency in Microsoft Excel and Microsoft Word. Experience with other business applications is an added advantage.
• Self-motivated energetic and capable of working independently as well as collaboratively within a team.
• Comfortable working in a dynamic fast-paced startup environment with changing priorities.
• Good communication and interpersonal skills.

Why Join Us

• Gain hands-on experience across multiple business functions.
• Work in a collaborative and entrepreneurial startup environment.
• Develop valuable operational administrative and stakeholder management skills.
• Opportunities for learning growth and career development.

Additional Information :

Our uniqueness is that we celebrate yours. Experians people first inclusive and purpose driven culture is multi award-winning; Worlds Best Workplaces 2025 (Fortune Global Top 25) Great Place To Work in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

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Remote Work :

No

Employment Type :

Full-time