Officer Document Controller | Kuala Lumpur or Manila (Fixed-Term Role)
Kuala Lumpur - Malaysia
Job Summary
At BHP we support our people to grow learn develop their skills and reach their potential. With a global portfolio of operations we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives and where the capability of our people is key to our success.
Come and be a part of this success.
This role will contribute to the management of Document control (Documentum) Access Management (ServiceNow) Drawing Management activities (Meridian) and Project Engineering Information (Aconex).
Key Accountabilities:
- Manage document control drawing management and project information requests across systems such as Documentum Meridian ServiceNow Aconex and shared mailboxes.
- Receive validate process and close document and drawing requests in line with agreed service levels standards and procedures.
- Maintain accurate document metadata classifications status revisions and controlled records to support data quality and information governance.
- Perform quality checks to ensure documents and drawings meet naming numbering formatting approval and governance requirements.
- Support project teams asset stakeholders and contractors with document retrieval submission transmittal workflow and system-related queries.
- Monitor work queues shared mailboxes dashboards and registers to ensure requests are actioned in a timely and accurate manner.
- Identify recurring issues data gaps and process improvement opportunities and escalate risks or blockers where required.
- Contribute to reporting assurance activities and continuous improvement initiatives that improve document control performance and service delivery.
- Relevant experience in document control drawing management information management or a similar administrative/technical support role.
- Experience working with engineering documents vendor documents project records drawings or controlled business information.
- Familiarity with document management systems such as Documentum Meridian Aconex ServiceNow or similar platforms.
- Strong attention to detail with the ability to maintain accurate metadata records and document information.
- Good communication skills with the ability to support stakeholders clarify requirements and follow up on outstanding actions.
- Able to manage workload prioritise tasks and work to agreed timelines in a high-volume operational environment.
- Comfortable using Microsoft Office applications especially Outlook Excel Word and Teams.
- A continuous improvement mindset with willingness to learn new systems processes and ways of working.
At BHP we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks medical drug and alcohol testing due diligence checks right to work checks and/or reference checks.
If you are already employed directly by BHP please log in using your BHP email address or apply via our internal jobs portal.
The size stability and magnitude of our business not only provides significant opportunity for professional development but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees lives that are important and work is only one of these so we offer benefits to enable your work to fit with your life. These benefits include flexible working options a generous paid parental leave policy other extended leave entitlements and parent rooms.
At BHP we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce thats more diverse and represents the communities where we work and live. providing a work environment in which everyone is included treated fairly and with are an Equal Opportunity employer and recognise that true diversity includesgenderage race disability status sexual orientation religion neurodiversity education levels and many more aspects of your identity.
BHP is committed to providing a recruitment process that is fair equitable and accessible for all. If you have a disability we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process please email us at.
Required Experience:
Unclear Seniority
About Company
At BHP what we produce is essential for the world to continue to grow and make the transition to cleaner energy possible.