Network Operations Technician (Data Centre, Johor)

Supervise and feedback Telecom dark fiber deployment progress at Data center campus ingress

Supervise and feedback Telecom troubleshooting progress at remote relay/OLA / fiber break location

Monitor and feedbackhigh riskactivity along Telecoms diverse darkfiber Externalbuildingand internal building fiber route todatahall

Monitor and feedback ISP service provider system commissioning progress

Supervise and feedback daily onsite project work progress across multiple project locations

Ensure vendors work isontrackwithin project schedule

Ensure onsite project risk and issues are feedback regularly to stakeholders

Ensure strict adherence and compliance of onsite work to network internal SOP/ technical standards

Provide regular reporting on progress as(move change supportrequest )and develop continuous improvement capabilities

Coordinate related administrative matters to ensure vendors smooth entry into site for work

Ensure onsite project risk has been highlighted promptly and execution of solution

Participate in various site surveys and pre-work toestablisha clear project work plan

Provide onsite support during scheduled maintenance / change events

Supervise and feedback site progress during networkhigh riskactivity vendor working in SC room

Troubleshoot and resolve hardware network and connectivity issuesin a timely manner.

Conduct network preventive inspections to reduce downtime and operational risks.

Monitor and respond promptly to network alerts and incidents and provide first responseaccurateupdate

Oversee day-to-day network operationsonsite ensuring alignment with business and compliance requirements.

Ensure adherence to Standard Operating Procedures (SOPs) and Methods of Procedures (MOPs).

Support and lead small-to-large scale projects including migrations and expansions.

Responsible for setting up the network remote working environment.

Conduct on-site upgrade work for the switch / debugging work.

Assistin troubleshooting optical cable faults.

Assistnetwork engineers in troubleshooting network faults anddeterminingthe root cause.

Oversee and supervise vendors working in livesupercorenetwork data hall.

On-site management of network decommissioningproject.

3 years of experience preferably in Data Centre or Critical infrastructure industry

Understanding of splicing and an understanding of how to maintain and operate within a manhole vault or handhole environment.

Knowledge of telecommunications testing equipment from microscopes and power meters to OTDRs.

Knowledge of telecommunications testing standards and procedures from length wire-mapping and bit error rate to power delay loss reflectance and dispersion.

Must have the ability to communicate effectively.

Industry standard certifications are advantageous.

Flexibility to support after office hours during incident

Willingness to travel across multiple sites (up to40-50kmapart)