Marketing & Communications Manager

Find your Shangri-La at Shangri-La Rasa Ria Kota Kinabalu. We do not merely workwe weave joy and wonder into the everyday. We invest deeply in our people supporting them as they pursue their passions while creating moments of joy for our guests all wrapped in the care of our growing Shangri-La family.

At Shangri-La Rasa Ria Kota Kinabalu we believe our people are our greatest asset. We prioritize your growth by offering exceptional learning opportunities career advancement pathways and a supportive work environment that feels like family. Our commitment to honour respect and inclusivity ensures every colleague feels valued and empowered to thrive.

As a preferred employer we provide competitive work benefits equal opportunities and comprehensive training programs to help you reach your full potential. From internal promotions to recognition initiatives we ensure every team member is set up for success and acknowledged for their contributions.

Nestled along the stunning coastline of Sabah our resort offers more than just a workplace. With 494 guest rooms a 64-acre nature reservethe Rasa Ria Reservehome to wildlife like long-tailed macaques and slow lorises and an 18-hole championship golf course with breathtaking views of Mt. Kinabalu (a UNESCO World Heritage site) we inspire a deep connection and joy to nature purpose and community.

Joining Shangri-La Rasa Ria is more than a career moveits an opportunity to be part of a legacy of excellence sustainability and heartfelt hospitality. Together we strive to create unforgettable moments of joy for our guests and joy of growth for our people.

Were looking for an experienced Marketing & Communications Manager required for our Sales & Marketing Division.

The Marketing & Communications Manager reports to the Director of Sales & Marketing and dotted line to General Manager. The position has the primary responsibility of the Digital & Marketing efforts to support revenue generation brand engagement and sales strategies for the Resort. This includes the implementation and execution of marketing strategies that achieve the goals related to the ideal market mix brand status e-direct advertising social media and brand marketing efforts. The goal is to drive revenue in all segments. The position is accountable for the implementation of Brand Packages and Practices and the successful execution of special events and promotional programs at the resort.

Under the guidance and supervision of the DOSM and within the limits of established hotel policies and procedures he/she promotes good quality and positive communications to promote and enhance the image of the addition he/she enhances the awareness of Shangri-La brand as one of the worlds finest hotel groups amongst target audiences as defined in the hotels and groups strategic marketing and communication plan.

Requirements

• Minimum 5 years extensive experience in marketing public relations or communications preferably in the hospitality industry.
• Bachelors degree in marketing communications business or related fields
• Fluent in oral and writtenEnglishlocal dialectsandMandarinis an advantage.
• Strong leadership strategic thinking and analytical skills.
• Excellent communication negotiation and presentation abilities.
• Proficiency in digital marketing content creation and social media management.
• Strong network with media influencers and key industry players.
• Drive for revenue and profit growth.
• Creative passionate and leads by example.

Interested candidates may apply and attach their Curriculum Vitaebefore 20 August 2026.