Managing Director

Managing Director Experian Malaysia Global Development Center (GDC)

Technology plays a key role in delivering Experians strategic objectives and supporting the development of products and services across global markets.

This role is reporting to the Chief Financial and Operating Officer Technology & Innovation the Managing Director will lead the Malaysia-based Global Development Center (GDC) a multi-functional organization supporting multiple regions and business units.

The role is responsible for the strategic direction operational performance talent development and financial management of the GDC ensuring alignment with business priorities and technology objectives.

Key Responsibilities

Operating Model & Transformation

• Lead the evolution of the GDC operating model to improve scalability delivery efficiency and cross-functional collaboration.
• Develop and implement scalable technology solutions that can be deployed across multiple markets.
• Apply established engineering delivery and operational practices to support continuous improvement and organizational effectiveness.
• You will drive technology and operational transformation initiatives aligned with business growth objectives.

Engineering Delivery & Quality

• Partner with global business units to support the delivery of technology solutions and services.
• Strengthen integration and collaboration between the GDC and global technology teams.
• Establish governance processes and performance measures that support quality reliability and consistent delivery outcomes.
• Support technology solutions that meet performance and operational requirements.

Process & Operational Effectiveness

• Evaluate and improve technology engineering and operational processes.
• Identify opportunities to reduce duplication standardize common platforms and improve efficiency across teams.
• Support sustainable technology development and operational practices aligned with organizational objectives.
• You will ensure technology investments align with customer business and market requirements.

Innovation & Technology Strategy

• Drive the development and adoption of reusable platforms assets and engineering capabilities.
• Support the creation of cross-functional teams that improve collaboration and reduce delivery dependencies.
• Promote the development evaluation and adoption of emerging technologies where they support business outcomes.
• Lead the execution of the GDC technology and engineering strategy in alignment with Experians global technology strategy.

Leadership & Talent Development

• Lead develop and support technology leadership teams across the GDC.
• Partner with Human Resources to support attraction development engagement and retention strategies.
• Foster a culture of learning professional development collaboration and accountability.
• Support workforce planning and capability development to meet current and future business needs.

Risk Governance & Security

• Strengthen risk management governance and operational controls across the GDC.
• Ensure technology solutions align with security resilience compliance and business continuity requirements.
• Monitor and address operational and technology risks.

Stakeholder Management

• Act as a strategic partner to regional and global business leaders.
• Provide insights into GDC capabilities delivery performance and strategic opportunities.
• Build and maintain effective relationships with stakeholders across regions functions and business units.
• Align GDC priorities and investments with organizational objectives.

Brand & External Representation

• Represent Experian at industry events conferences and external engagements.
• Support initiatives that strengthen awareness of Experians technology capabilities within the industry and talent market.
• Promote collaboration accountability innovation and customer-focused outcomes across the organization.

Financial Management

• Manage GDC budgets and financial performance.
• Optimize operational spending and resource allocation to support business objectives.
• Ensure technology and operational investments align with business strategy long-term growth plans and scalability requirements.
• Maintain appropriate financial governance and accountability across the organization.

Qualifications :

• Bachelors degree in Computer Science or a related field; an MBA is beneficial.
• 15 years of relevant experience leading software engineering organizations within complex global enterprises including leadership experience in a Global Technology Center or Global Development Center environment.
• Experience leading large-scale organizational technology and operating model transformation initiatives.
• Experience working in dynamic matrixed organizations with evolving business and technology priorities.
• Experience building leading and developing global technology teams across multiple locations and functions.
• Experience partnering with senior leaders and stakeholders across a complex matrix organization to align priorities drive decisions and deliver business outcomes.
• Experience communicating and influencing effectively across all organizational levels including executive leadership teams.
• Experience leading teams across multiple geographies cultures and business environments.
• Experience driving innovation continuous improvement and organizational change initiatives.
• Experience communicating with and influencing executive leaders business stakeholders and technology teams across multiple organizational levels
• Experience leading complex cross-functional programs and initiatives involving multiple global teams and stakeholders.
• Experience establishing partnerships and collaborating across business technology operations and support functions to achieve strategic objectives.

Additional Information :

Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Global Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion color sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

Benefits

Experian care for employees work life balance health safety and support of this endeavor we offer best-in-class family well-being benefits enhanced medical benefits and paid time off.

This is a hybrid remote/in-office role.

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Experian Careers - Creating a better tomorrow together

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#LI-Hybrid

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Find out what its like to work for Experian by clicking here

Remote Work :

No

Employment Type :

Full-time