Manager, Commercial & Operational Strategy
Kuala Lumpur - Malaysia
Job Summary
Join our regional leadership team to drive data-led commercial execution operational rigor and platform scaling across our marketplace ecosystems. We are hiring strategic analytical and execution-focused Managers to bridge central strategy and country teams. Depending on your background you will lead high-impact initiatives across one of two core streams:
- Stream A (Commercial Excellence): Focuses on sales force capacity partner portfolio segmentation target setting and sales incentive governance.
- Stream B (Vendor Self-Service Strategy): Focuses on multi-market product GTM rollouts vendor portal adoption and funnel optimization across 16 markets (foodora Yemeksepeti foodpanda).
Key Responsibilities
Strategic Execution & GTM
- Commercial Coverage & Rollouts: Build regional frameworks for partner segmentation portfolio balancing and feature rollouts to optimize commercial bandwidth and accelerate tool adoption.
- Behavioral Shift & Adoption: Design strategies and pilots to shift operations from manual/agent-assisted processes to scalable digital self-service solutions.
Performance Management & Governance
- Target Setting: Manage recurring target-setting cycles translating financial priorities into team and individual KPIs across local markets.
- Incentives & Controls: Design simulate and govern sales incentive programs (SIP) and self-booking targets to ensure fairness profitability and strategic alignment.
Operational Excellence & Analytics
- Data Diagnostics: Isolate performance bottlenecks conduct funnel drop-off analyses and build analytical frameworks to convert data into clear commercial decisions.
- Process Standardization: Eliminate operational variance by building repeatable playbooks standardizing cross-market workflows and leveraging AI/automation to scale operations.
- Cross-Functional Alignment: Act as the strategic bridge between Product Central Strategy Finance and Local Commercial teams to resolve execution blockers and align roadmaps.
- Project management: Act as owner of key deliverables and engagements with stakeholders to ensure continued progress and delivery
Qualifications :
- Experience: 45 years in commercial strategy revenue/sales operations strategic ops product management FP&A or business analytics within tech marketplace or e-commerce environments.
- Matrix Leadership: Proven track record of influencing cross-functional teams and aligning regional and country leadership without direct authority.
- Analytical Rigor: Exceptional problem-solving skills with complex datasets scenario modeling and performance benchmarking (Advanced Excel/Google Sheets required; SQL BI tools or Salesforce preferred).
- Execution Discipline: End-to-end program management experiencefrom initiative design and pilot testing to multi-market rollout and post-launch optimization.
- Education: Bachelors degree in Business Economics Finance Engineering Statistics or a related quantitative field (or equivalent practical experience).
Remote Work :
No
Employment Type :
Full-time
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more