Lead Product Manager

Get to Know the Role 

As a Lead Product Manager you will own and advance key areas of Grabs platform. Youll lead the development of mission-critical capabilities that power millions of orders daily working at the intersection of distributed systems financial integrity and large-scale operational workflows. You will translate broader platform strategy into clear product roadmaps make thoughtful technical and business trade-offs and work closely with engineering and cross-functional partners to deliver reliable scalable solutions. This role requires strong product judgment systems thinking and the ability to drive complex initiatives across teams and markets.

Key responsibilities

• Own Platform Roadmaps: Define and execute the product strategy and roadmap for key areas of Grabs platform balancing immediate business needs with long-term scalability and reliability.
• Build High-Scale Platform Capabilities: Lead the design and delivery of platform services spanning order lifecycle management merchant operations dispute resolution and transactional integrity.
• Solve Complex Platform Problems: Break down complex multi-party workflows and work with engineering and operational teams to deliver accurate reliable and resilient transaction-processing experiences.
• Drive Operational Excellence: Develop platform capabilities that reduce merchant downtime improve operational governance and recover merchant demand through automation permissions auditing and risk controls.
• Make Data-Informed Decisions: Define success metrics analyse platform performance and operational data and use insights and experimentation to prioritise improvements and guide product decisions.
• Lead Cross-Functional Execution: Partner with engineering operations finance legal and commercial teams to clarify requirements resolve trade-offs and deliver complex initiatives across the region.
• Contribute to Platform Strategy: Bring customer merchant operational and technical insights into the broader Platform strategy and identify opportunities to strengthen the platform over time.

Qualifications :

Essential Skills

• At least 6 years of Product Management experience including ownership of platform products such as transaction processing payments commerce platforms order management financial systems or backend infrastructure.
• Strong technical and systems thinking with the ability to understand complex architectures work effectively with engineering teams and make sound product and platform trade-offs.
• Demonstrated experience taking complex platform capabilities from problem definition and discovery through launch adoption and ongoing optimisation.
• Strong analytical and problem-solving skills using data experimentation customer insights and technical understanding to identify opportunities and guide product decisions.
• Excellent stakeholder management and communication skills with a proven ability to align cross-functional teams across engineering operations finance legal and commercial organisations.
• A track record of driving execution in complex environments managing dependencies resolving ambiguity and delivering measurable customer merchant operational or business outcomes.

Additional Information :

Life at Grab

We care about your well-being at Grab here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
• Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.

Remote Work :

No

Employment Type :

Full-time