Key Account Manager

Job Summary

The Key Account Manager drives medical sales growth across Oncology Cardiovascular and Hematology product portfolios playing a pivotal role in expanding DKSHs presence within key healthcare accounts. This role creates meaningful impact by building trusted relationships with healthcare professionals and delivering specialized medical solutions that make a difference.

General Responsibilities

• Drive achievement of sales targets across assigned territories by developing and executing experience-informed medical sales action plans for Oncology Cardiovascular and Hematology product portfolios
• Engage existing and prospective customers through regular calls and visits to generate orders demonstrations and quotation opportunities while delivering compelling product presentations that highlight key features and customer benefits
• Prepare competitive quotations tender prices delivery terms and commercial terms in alignment with company policies and ensure prompt and professional responses to customer orders queries and complaints
• Monitor and report on competitor activities track performance against key performance indicators (KPIs) and sales plans and maintain accurate customer and sales data within the Customer Relationship Management (CRM) system
• Drive continuous improvement initiatives that strengthen sales processes and elevate customer satisfaction while collaborating closely with internal stakeholders to ensure timely product delivery and long-term key account relationship development
• Administrative duties and coordination tasks as required

Functional Skills and Knowledge

• Minimum one year of experience in a similar roleDemonstrated experience in Oncology Cardiovascular Hematology or Critical Care therapeutic areas
• Working knowledge of the industry market competitors customers and products with demonstrated selling skills
• Basic understanding of regulatory requirements for products within assigned territories including handling procedures shelf life and warrantiesWillingness to travel outstation and manage coverage across multiple areas
• Strong communication and negotiation skillsProficiency in office productivity tools including Microsoft Excel Word and PowerPoint
• Good command of English both written and spoken

Education

Degree or professional qualification in a Science- or Medical-related discipline