Intern Risk & Quality (JuneJuly 2026 Intake)
Kuala Lumpur - Malaysia
Job Summary
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Risk & Quality (R&Q)Management Level
Intern/TraineeJob Description & Summary
The R&Q Transformation Intern will support the Risk & Quality (R&Q) Transformation Team in driving enhancements to risk and quality processes through process improvement digitalisation automation and the integration of AI-enabled solutions.The role provides hands-on exposure to risk and quality policies governance frameworks and transformation initiatives. The intern will work closely with Risk & Quality professionals and technology stakeholders to help deliver practical scalable and user-centric solutions.
1. Process Enhancement &Digitalisation
- Assistin reviewing and understanding existing Risk & Quality processes workflows and controls.
- Support documentation of current (as-is) and future-state (to-be) processes through process maps and SOPs.
- Identifyopportunities for process simplificationstandardisation and efficiency improvements.
- Support automation and digital workflow initiatives to reduce manual effort and enhance controls.
2. AI & Technology Enablement
- Support the development enhancement and maintenance of AI-enabled tools such as chatbots or co-pilot agents.
- Assistin structuring curating andmaintainingRisk & Quality policy content for AI or digital solutions.
- Perform basic testing validation and user experience checks on AI or digital tools.
- Assistin exploring the application of AI analytics or low-code tools to improve policy navigation and compliance.
3. Governance Change & Enablement
- Support governance and change management activities related to R&Q transformation initiatives.
- Assistin preparing user communications guides and training materials for new processes or tools.
- Help gather user feedback track issues and support continuous improvement initiatives.
- Provide general project support including status tracking documentation and presentation preparation.
Key accountabilities
- Conduct research on transformation best practices.
- Support project planning execution testing and documentation activities.
- Prepare working papers dashboards trackers and presentation materials for stakeholders.
- Collaborate with Risk & Quality team members technology teams and business users.
- Perform ad-hoc analysis and tasks to support transformation initiatives.
Skillsexperienceand qualifications:
Technical & Professional Skills
- Preferably undergraduate students pursuing afinal year degreein one of the following disciplines: Computer Engineering Computer Science Information Technology Information Systems Data Science / Analytics Software Engineering or equivalent disciplines
- Strong interest in process improvement automationdigitalisation and AI technologies.
- Basic understanding of business processes governance risk or compliance is an advantage.
- Basic or Intermediate skills of Microsoft Office tools (Excel PowerPoint Word).
- Basic or Intermediate skills of Alteryx low-code Microsoft Power Platform (such as Power BI Power Automate RPA) or AI toolsispreferable.
Soft Skills
- Strong analytical and problem-solving skills.
- Good written and verbal communication skills.
- Detail-orientedorganised and proactive.
- Ability to work independently while collaborating effectively within a team.
- Willingness to learn and adapt in a transformation-driven environment.
Additionalapplication instructions:
- Academic Certificates and Transcripts from SPM (or equivalent) onwards
- Project papers / coursework
- A copy of your NRIC or passport
- Recent passport size photo
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Active Listening Communication Emotional Regulation Empathy Inclusion Intellectual Curiosity Optimism Teamwork Well BeingDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Intern
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