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Intern, Provider Management & Connected Care

Prudential


Job Location:

Kuala Lumpur - Malaysia

Monthly Salary: Not provided by the employer
Posted: 15 July 2026 (30+ days ago)
Application Deadline: 12 October 2026
Vacancies: 1 Vacancy

Job Summary

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work and make an impact to the business and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect Grow and Succeed.

SCOPE OF WORK/RESPONSIBILITIES

Having a mix of key project assignments and administrative tasks will ensure the intern remains productive while developing a wellrounded understanding of our processes gaining exposure to realworld operations and building essential professional skills.

  • Assist in preparing communication materials and officialcorrespondenceswithservice providers.

  • Support maintenance and updating of user access in theservice providerportal.

  • Support audit/review activities forservice providercompliance and documentation accuracy.

  • Assist in compilinganalysing andsummarisingservice providerperformance data

  • Assist inreviewingpricing structuresand service offerings as part ofservice providerempanelment evaluation.

  • Contributesto the coordination ofserviceproviderempanelmentprocesses including document checks profiling and system setup.

  • Assist in User Acceptance Testing (UAT) Disaster Recovery (DR) and Operational Readiness Testing (ORT) by reviewing test results and identifying any issues or discrepancies.

  • Support system enhancement initiatives by preparing reports trackers and summary updates.

REQUIREMENTS

  • Currently pursuing a Diploma or Degree in Healthcare Management Business Administration Data Analytics or a related field.

  • Proficient in Microsoft Exceland PowerPoint.

  • Good written and verbal communication skills

  • Comfortable handling administrative tasks and managing documentation.

  • Basic understanding of system testing or operational processes is an advantage.

LEARNING OUTCOMES

  • Gain handson exposure toservice providernetworkinginahealthcare insuranceindustry.

  • Develop analytical and problemsolving skills through data review audits and system validation assignments.

  • Strengthen communication and stakeholdermanagement capabilities when engaging withservice providersand internaldepartments.

  • Enhanceorganisationaland coordination skills throughsupportingmeetings documentation and project workflows.

  • Understand regulatory and compliance requirements related toservice providerlicensing GL processes and network governance.

  • Develop an understanding of system testing processes including UAT DR and ORT through hands-on participation in test execution and issue identification.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time / fixed-term work or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.


Required Experience:

Intern


About Company

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พรูเด็นเชียล ประกันชีวิต (ประเทศไทย) มุ่งมั่นที่จะช่วยให้คุณก้าวหน้าในชีวิต โดยเราให้ความใส่ใจอย่างเต็มที่เพื่อการบริการที่เป็นเลิศแก่คุณ ค้นหาวิธีที่เราจะสามารถช่วยเหลือคุณได้ที่นี่ ... View more

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