Intern IT Support

Axonect

Job Location:

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Technical Support: Provide troubleshooting assistance for staff via helpdesk (email phone in-person) including OS software and hardware issues
System Maintenance: Set up configure and maintain computers printers and peripherals
Network & Infrastructure: Assist with network monitoring VPN troubleshooting and server maintenance
Documentation: Create or update technical manuals user guides and IT knowledge base articles
IT Projects: Support test and implement new technology solutions or software including security patches and system migrations
Inventory Management: Conduct audits of hardware and software assets
IT Helpdesk/Support: Focus on end-user support and hardware repair
Systems Administration: Focus on server and network management
Software Development/QA: Focus on coding debugging and testing
Reporting: Prepare the BAU IT operation related reports

Person Specifications

Education: Currently enrolled in or recently graduated from a Computer Science Information Technology or related program
Technical Knowledge: Basic understanding of networking principles operating systems (Windows/Linux/macOS) and hardware
Skills: Strong troubleshooting analytical and communication skills
Tools: Familiarity with software tools like Microsoft Office ticketing systems or scripting languages (e.g. SQL Python) is a plus

Key ResponsibilitiesTechnical Support: Provide troubleshooting assistance for staff via helpdesk (email phone in-person) including OS software and hardware issuesSystem Maintenance: Set up configure and maintain computers printers and peripheralsNetwork & Infrastructure: Assist with network monitori...