Intern, HR Service Delivery Project

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work and make an impact to the business and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect Grow and Succeed.

Project & Coordination Support

• Help coordinate project activities across HR Tech and local HR teams
• Support meeting logistics prepare agendas and capture minutes & action items
• Track actions risks issues and key milestones

Documentation & PMO Support

• Assist in preparing:
• o Project updates and status decks
• o Requirement trackers and issue logs
• o UAT documentation and test trackers
• Maintain organized project folders and documents (SharePoint / Teams)

Testing GoLive & Support Activities

• Support HR User Acceptance Testing (UAT):
• o Coordinate testing schedules
• o Track defects and resolutions
• Assist during GoLive and post golive support by:
• o Consolidating daily status updates
• o Tracking issues and frequently raised questions

Change & Training Support

• Support change and training activities including:
• o Training attendance tracking
• o Feedback collation
• o Basic preparation of user materials or job aids

Reporting & Insights

• Help compile simple reports and trackers (e.g. adoption training completion open issues)
• Support preparation of summaries for leadership updates

What Youll Learn

• How largescale HR and technology transformations are run
• Exposure to HR systems governance and project management
• Working with stakeholders across different countries and functions
• Practical experience in documentation testing and change enablement

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time / fixed-term work or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.