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Inside Sales Manager (Industrial Materials)
Job Location:
Monthly Salary:
Experience Required:
Posted:
5 August 2026 (30+ days ago)
Posted:
Application Deadline:
2 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Key Responsibilities:
- Serve as the main point of contact for customer questions related to product availability lead times and delivery schedules.
- Oversee the quotation process from request through to final pricing liaising with internal departments and regional offices to keep turnaround times accurate and timely.
- Ensure all quoted pricing aligns with internal pricing policies and approval structures.
- Oversee inbound business inquiries and sales order processing acting as the bridge between internal departments and external customers.
- Prepare formal quotes and manage them through order confirmation and fulfillment.
- Maintain accurate customer quotation and order records within the companys ERP system.
- Track and deliver against KPIs covering quote turnaround order accuracy customer satisfaction and internal responsiveness.
- Function as a regional liaison for commercial processes bridging communication between local and global teams within CRM/ERP systems.
- Partner with the Sales function on onboarding new clients and confirming end-use declarations.
Requirements
- Bachelors degree in Business Marketing or a related discipline
- 5 years of experience in inside sales quotation support or order management ideally within a multinational or engineering/technical environment
- Proven track record managing RFQs across multiple departments and business units
- Working proficiency in a major ERP system (modules covering materials management sales/distribution and procurement) required
- Strong Microsoft Office skills plus familiarity with project management tools
- Prior experience supervising or leading a small team
- Strong business acumen with genuine interest in emerging AI/technology applications
- Detail-oriented responsive and customer-focused approach
- Strong problem-solving capability
Required Skills:
RFQ & Quotation Management SAP (MM/SD/PU Modules) Microsoft Dynamics 365 Pricing Compliance & Analysis Order Processing & Sales Order Management CRM Administration Cross-Functional & Intercompany Coordination Team Leadership & Supervision Microsoft Office Suite Project Management Tools (e.g. MS Project) Business Acumen Problem-Solving Unit of Measure Conversion & Mathematical Accuracy Customer Relationship Management Attention to Detail
