Inbound Sales Representative, SME & Growth (Mandarin speaking)

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 250000 businesses worldwide including Brex Navan Qantas SHEIN and many more with fully integrated solutions to manage everything from business accounts payments spend management and treasury to embedded finance at a global scale.

Proudly founded in Melbourne we have a team of over 2300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price Visa Mastercard Robinhood Ventures Sequoia Salesforce Ventures DST Global and Lone Pine Capital Airwallex is leading the charge in building the global payments and financial platform of the future. If youre ready to do the most ambitious work of your career join us.

We hire successful builders with founder-like energy who want real impact accelerated learning and true ownership. You bring strong role-related expertise and sharp thinking and youre motivated by our mission and operating principles. You move fast with good judgment dig deep with curiosity and make decisions from first principles balancing speed and rigor.

Youre humble and collaborative; turn zerotoone ideas into real products and you get stuff done end-to-end. You use AI to work smarter and solve problems faster. Here youll tackle complex highvisibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you lets build whats next.

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

As an Inbound Sales Representative (ISR) at Airwallex you will drive Airwallexs future growth engine by working with the Marketing and Account Executive team to qualify leads that will build Airwallexs sales pipeline. You will be managing a portfolio of small and medium enterprise (SME) leads who want to sign up to our platform you will also be shaping our initial processes customer segments and our product experience. Additionally you will work closely with stakeholders across Airwallex to help optimise our technology workflow on-boarding of new clients compliance and provide insights to our Growth team.

• Own our inbound sales process from end to end for our SME customers. From initial outreach product demonstration closing the account and helping our customers get familiarised with our products.

• Be an expert across Airwallexs product offerings and how specific products can resolve customers pain points.

• Create a strong first impression to our customers and prospects by providing them with a world-class experience and product expertise.

• Achieve revenue targets from new customers.

• Engage in customer conversations understanding what their needs are and how we can help their business scale.

• Focus on great customer experience resolving incoming support inquiries in a timely manner to ensure a great customer experience.

• Work across diverse global offices and different team functions.

• You have experience at least 2 years of B2B experience in a sales related role.

• Strong motivator and self starter who is able to operate in a hyper growth environment.

• Strong verbal and written communication in English. Mandarin is preferred

• You have worked previously with complex sales feeling comfortable selling to senior executives and business owners.

• You are a relationship builder you build meaningful collaborative relationships with all people that you work with both internally and externally.

• You can speak to anyone you should have exceptional communication skills and be comfortable conversing with people of all backgrounds and domains.

To protect you from recruitment scams please be aware that Airwallex will not ask for bank details sensitive ID numbers (i.e. passport) or any form of payment during the application or interview process. All official communication will come from an @ email address. Please apply only through or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition regardless of any other provision to the contrary.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit qualifications competence and talent. We dont regard color religion race national origin sexual orientation ancestry citizenship sex marital or family status disability gender or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation please let us know.

Required Experience:

IC