Implementation Manager, Contract Logistics

. Crane Worldwide Logistics .

Job Location:

Shah Alam - Malaysia

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Department:

Client Services

Job Summary

Job Description:

Implementation Leadership

Lead new customer implementation projects across APAC
Develop and manage implementation timelines milestones and project plans
Coordinate cross-functional project teams throughout implementation lifecycles
Track implementation risks issues and mitigation plans
Ensure successful project execution from kick-off through go-live

Operational Readiness

Drive operational readiness activities before go-live
Coordinate facility readiness staffing requirements and training plans
Ensure SOPs and work instructions are developed and implemented
Support operational testing and validation activities
Coordinate transition from implementation to steady-state operations

Cross-Functional Coordination

Work closely with Solutions Design Operations Systems and Commercial teams
Coordinate implementation activities with customers and external stakeholders
Facilitate project review meetings and implementation governance sessions
Align implementation priorities across multiple projects and countries

Systems & Process Implementation

Support WMS implementation and deployment activities
Coordinate system testing UAT and operational readiness validation
Work closely with Systems and IT teams during implementation phases
Verify processes are operationally executable before go-live

Quality Compliance & Safety

Ensure implementation activities comply with company operational standards
Support QESH readiness reviews and compliance assessments
Monitor project readiness against operational and customer requirements
Support audit preparation and implementation governance reviews

Continuous Improvement

Develop implementation standards templates and best practices
Establish implementation playbooks and governance frameworks
Drive lessons learned reviews following project completion
Support standardization initiatives across APAC

Key Stakeholders

Internal

Regional Contract Logistics Team
Solutions Design Team
Operations Team
Systems / WMS Team
Commercial Team
Finance
QESH

External

Customers
Contractors
Vendors
Implementation Partners
Local Operations Teams

Job Requirement:

712 years experience in Contract Logistics Warehousing Supply Chain or Logistics Operations
Proven experience managing warehouse start-ups customer implementations or large logistics projects
Strong project management and stakeholder management skills
Experience with WMS implementation operational readiness and process deployment
Familiarity with warehouse operations inventory management and distribution processes
Experience working across multiple countries and cultures within APAC
Degree in Supply Chain Logistics Engineering Operations Management or related field
Project Management certification (PMP Prince2 or equivalent) preferred
Lean Six Sigma or Continuous Improvement certification advantageous

Required Experience:

Manager

Job Description:Implementation LeadershipLead new customer implementation projects across APACDevelop and manage implementation timelines milestones and project plansCoordinate cross-functional project teams throughout implementation lifecyclesTrack implementation risks issues and mitigation plansEn...