Human Resource Business Partner

About The Role:

This position is responsible for developing and implementing HR strategies and initiatives that support the achievement of business objectives. The role serves as a vital bridge between management and employees providing support and solutions for grievances employee engagement performance management and talent development.

As a strategic HR partner to store leadership the HRBP ensures HR practices are aligned with business goals. Also to drive talent development compliance and operational excellence across assigned stores fostering a high-performance and people-centric culture.

Key Responsibilities:

• Work closely with Store Operations team by doing store visits regularly to be able to improve work relationship build morale and increase productivity and retention.
• Has strong understanding of Malaysia Labor law and Company Policy. Strong skill in Industrial relations Labor Management and ability to resolve complex employee relations issues and address grievances.
• Manage HR operational matters including transfers check-in with employees disciplinary matters performance management talent identification and monitoring etc.
• Collaborative closely with stakeholders to develop and strengthen succession planning pipeline of the organization.
• Coach and mentor Store Leaders to help build strong Business Leaders in line with company philosophy to support the development of the business.
• Support onboarding and re-education initiatives to enhance staff capability and independence.
• Partner with internal stakeholder (HR team store manager block leader) to support hiring needs including job ad creation and platform activation.
• Coordinate with store leadership on manpower planning and turnover analysis.
• Serve as a point of contact for employee concerns and feedback.
• Promote a positive work environment aligned with the companys values and principles by supporting initiatives that enhance employee morale and retention.
• Provide HR insights and recommendations to Store Managers and Area Managers ensuring that HR strategies are aligned with store performance goals and operational priorities.
• Participate in cross-functional meetings and projects as needed.

Key Requirements:

• Bachelors Degree in Human Resources Business Administration or any related fields.
• Minimum 5 years of HR experience preferably in retail or store operations.
• Strong understanding of employment laws HR compliance training frameworks and employee relations.
• At least 3 years experience in Industrial Relation.
• Excellent communication problem-solving and stakeholder management skills.

Working Location:

Kuala Lumpur & Selangor

Consultant In-charge:

Jason

Nicole