Food & Beverage Captain
Kuala Lumpur - Malaysia
Job Summary
Food & Beverage Captain
MAIN RESPONSIBILITY
- Provide professional courteous and efficient service to guests.
- Take and serve food and beverage orders accurately.
- Ensure guest satisfaction and handle enquiries or complaints promptly.
- Assist in coordinating and guiding service staff during operations.
- Maintain cleanliness hygiene and HACCP standards at all times.
- Promote menu items and upsell food and beverage products.
- Operate the MICROS POS system and handle guest billing accurately.
- Perform opening and closing duties as assigned.
- Liaise with the Kitchen and other departments to ensure smooth operations.
Qualifications :
- Proven experience in administrative support roles preferably within the hospitality industry.
- Strong proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook) and other relevant software applications.
- Excellent organizational skills with the ability to prioritize tasks and manage time effectively.
- Exceptional attention to detail and accuracy in data management and documentation.
- Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.
- Flexibility to adapt to changing priorities and willingness to take on new challenges.
Additional Information :
Malaysian Citizen Only
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more