Data Centre Ops Technician (Johor)
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Job Summary
Job Title
Data Centre Ops Technician (Johor)Job Description Summary
The Data Centre Operations Technician Team shall be responsible for maintaining operational continuity within the Data Centre.The teams primary focus shall include monitoring infrastructure 24x7 and responding promptly to alerts and incidents alongside overseeing day-to-day operations ensuring alignment with business and compliance requirements. The team shall ensure all maintenance activities are conducted safely efficiently and in full compliance with applicable standards and procedures
Job Description
Perform break-fix maintenance on servers networking and storage infrastructure.
Install configure and test hardware/software to support ongoing business needs.
Troubleshoot and resolve hardware network and connectivity issuesin a timely manner.
Conduct preventive inspections to reduce downtime and operational risks.
Monitor infrastructure 24x7 and respond promptly to alerts and incidents.
Oversee day-to-day operations ensuring alignment with business and compliance requirements.
Ensure adherence to Standard Operating Procedures (SOPs) and Methods of Procedures (MOPs).
Maintainaccurateasset and inventory records to support audits and capacity planning.
Monitor and analyze data center performance metrics implementing corrective actions as needed.
Support and lead small-to-large scale projects including migrations and expansions
Requirements:
Minimum of3 years of relevant experience in Data Centre or similar Critical Infrastructure industry
Strong knowledge of data center infrastructure (servers networking storage).
Flexibility to support 24x7 operations including weekends holidays and on-call duty.
Proven troubleshooting problem-solving and decision-making skills under pressure.
Effective communication and collaboration with stakeholders across functions and levels.
Ability to work independently and take ownership of outcomes.
Strong organizational skills and attention to detail.
Physical capability to handle hardware equipment (up to 50lbs).
Leadership mentoring and training capabilities to build workforce competency.
INCO: Cushman & Wakefield
Required Experience:
IC
About Company
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