Critical Facilities Manager

About Our Client

Our client is a global professional services firm specializing in real estate and investment management.

Job Summary

This role leads on-site operational team and vendor management with overall responsibility for site facility management (O&M) finance HSE and procurement. The primary purpose is to ensure excellence in preventative and reactive maintenance programs statutory compliance and the effective management of all plant mechanical and electrical systems.

Key Responsibilities

• Lead and direct multi-skilled Engineering Operations teams including directly employed staff and vendors.
• Ensure strict adherence to client and company policies and procedures by all staff and vendors within facilities.
• Serve as an escalation point for critical failures assisting the technical team with safety identification analysis rectification and improvement reporting.
• Implement operational standards procedures preventive/planned maintenance programs repair/replacement initiatives and helpdesk management.
• Manage both hard and soft service operations ensuring implementation of agreed procedures and standards.
• Oversee all site repair and maintenance by subcontractors to ensure work completion quality and compliance with specifications and ordinances.
• Monitor measure and report on specialist contractor performance against agreed contractual budgets.
• Coordinate periodic meetings with contractors vendors and suppliers to maintain standards and develop corrective action plans for underperformance.
• Ensure maintenance documentation meets required standards for effective asset management.
• Assist the client with statutory compliance requirements and certifications for the site.

Requirements

• Certified Data Centre Professional (CDCP).
• Bachelors Degree in Mechanical Electrical or Operational Engineering.
• 6-8 years of relevant experience in engineering or critical environment space.
• 2-3 years experience in operating electrical and mechanical services in a Tier III or equivalent data center/critical facility.
• Competent and experienced in data center and/or critical environment maintenance and operations.
• Hands-on experience and knowledge in M&E and building-related systems (e.g. CRAU chillers PDU UPS Switch Gears Ops DX cooling network structured cabling security).
• Competent in undertaking Job Hazards Analysis (JHA).
• Excellent people skills and ability to interact with diverse client and vendor staff.
• Strong verbal and written communication skills including technical writing or business justification.
• Sound computer skills in Windows-based operating systems; AutoCAD skills are an advantage.
• 5-8 years of experience managing people and operations/technical aspects preferably in a Data Center environment.
• Recent hands-on experience is preferred.