Commercial Operations Manager (Industrial Materials)
Job Summary
- Manage commercial projects from initiation through completion including timelines tracking tools and status updates.
- Monitor progress against key milestones and proactively follow up with relevant stakeholders.
- Identify potential risks to project delivery and propose corrective actions to keep initiatives on track.
- Evaluate sales trends pipeline strength and market movements to support commercial decision-making.
- Contribute to pricing strategy business case preparation and proposal development.
- Coordinate initiatives related to customer engagement and market growth.
- Monitor key commercial metrics and produce dashboards for leadership review.
- Serve as a connector between Sales Marketing Technical Service Supply Chain Operations Customer Service and Finance teams.
- Coordinate multi-country initiatives across the region.
- Resolve communication gaps between departments to keep execution moving smoothly.
- Follow through to ensure agreed action items are closed out on time.
- Enhance commercial processes and improve reporting accuracy and efficiency.
- Establish consistent standards for tracking and overseeing projects.
- Contribute to digital transformation and automation efforts.
- Champion ongoing improvement initiatives across commercial operations.
- Compile monthly reports on business performance.
- Assess emerging risks and opportunities within the business.
- Assist with budget preparation and long-term planning cycles.
- Deliver ad hoc analysis to support leadership in decision-making.
- Bachelors degree in Business Engineering Marketing or related field
- 36 years of experience in project coordination commercial operations strategy or business analysis
- Strong analytical and presentation skills
- Advanced Excel and PowerPoint skills
- Experience with a major ERP system and/or BI/dashboard tools is an advantage
- Strong communication skills
Required Skills:
Project Coordination & Timeline Management Cross-Functional Collaboration Business Analysis Sales Performance & Pipeline Analysis Pricing & Business Case Development KPI Tracking & Dashboard Reporting Stakeholder Management Risk Identification & Mitigation Process Improvement Project Governance & Standardization Digitalisation & Automation Support Advanced Microsoft Excel Advanced Microsoft PowerPoint ERP Systems (SAP or equivalent) Business Intelligence Tools (e.g. Power BI) Budgeting & Strategic Planning Support Presentation Skills Analytical & Problem-Solving Skills.