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Business Planning Analyst

ShopBack

Job Location:

Kuala Lumpur - Malaysia

Monthly Salary: Not provided by the employer

Posted: 8 July 2026 (30+ days ago)

Application Deadline: 27 October 2026

Vacancies: 1 Vacancy

Job Summary

Our Journey

The ShopBack Group is Asia-Pacifics leading shopping rewards and payments platform serving over 20 million active members across 13 2025 the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding ShopBack is dedicated to saving members money and time and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014 ShopBack now powers over US$5.5 billion in annual sales for over 20000 online and in-store partners and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings ShopBack continues to create value for both members and merchants. Notably its payment solution ShopBack Pay offers members a convenient and rewarding payment option at checkout.

What Youll Own

Data Analysis and Insights:
Collect analyze and interpret data from various sources to support the GM and other business units.
Develop and maintain dashboards and reports that provide real-time insights into key performance indicators (KPIs) and business metrics.
Identify trends patterns and anomalies in data to inform strategic and operational decisions.

Collaboration with Business Functions:
Work closely with the GM to understand business objectives and align data initiatives accordingly.
Partner with different departments (e.g. marketing account management finance operations) to provide analytical support and data-driven recommendations.
Assist in setting measurable goals and tracking performance against targets.

Project Management:
Lead end-to-end BI projects from initial scoping and data collection to analysis reporting and implementation.
Define project goals timelines and deliverables in collaboration with stakeholders.
Ensure timely and accurate delivery of BI projects meeting the needs of the business.

Data Governance and Quality:
Establish and enforce data governance policies to ensure data accuracy consistency and security.
Monitor data quality and address discrepancies or data-related issues promptly.

Training and Support:
Provide training and support to team members and other stakeholders on using BI tools and interpreting data.
Act as a subject matter expert on data analysis and BI methodologies.

Essentials to Succeed

Minimum 1 year of experience preferably in a fast-paced environment or digital industry
Solid analytical skills with an understanding of links to commercial business
Highly organized and able to manage multiple projects simultaneously
Knowledge of Excel and SQL are a must Python is preferred
Team player with strong communication skills and the ability for problem solving
Highly adaptable self-driven and motivated individual with the ability to thrive in a fast-paced startup environment
Able to communicate (written and verbal) effectively in English
AI Competency: Proficient in leveraging Generative AI tools (e.g. ChatGPT Claude Gemini) to accelerate data exploration automate documentation and streamline workflow efficiency.

ShopBacker Traits

Agency - We take ownership and act rather than waiting for permission. When somethings blocking progress we find a way through it and follow through until its done.
Judgement- We aim for high-impact decisions not just easy wins and we put the bigger picture ahead of individual interests. That means moving quickly and confidently while staying thoughtful about when a call really matters.
Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
Tenacity - We stay in it when things get hard keeping a level head under pressure. We debate openly before deciding then commit fully and support each other along the way.

Whats in it for ShopBackers

Career growth opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on performance.
Candid open and collaborative culture where feedback is valued.

We are committed to protecting your data and ensuring fairness in our recruitment process. We may use artificial intelligence (AI) tools to help our team review applications analyse resumes match candidates to roles generate interview notes and assess responses. These tools assist our recruiters and interviewers and they do not make final hiring decisions. Final hiring decisions are ultimately made by humans. If an assessment is part of your process we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully securely and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race color religion sexual orientation national origin age disability genetic information veteran status or any other protected status under applicable laws. Join our team and help us make a difference!

Required Experience:

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