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Business Development Manager I BPO Industry I Mandarin Speaker

Arvion Services


Job Location:

Petaling Jaya - Malaysia

Monthly Salary: Not provided by the employer
Posted: 9 September 2026 (30+ days ago)
Application Deadline: 7 December 2026
Vacancies: 1 Vacancy

Job Summary

Job Overview:

We are looking for a proactive confident and commercially driven Business Development Executive to join the team.

This is a hunter-style business development role where you will actively identify and approach companies that may benefit from BPO outsourcing customer support sales recruitment and other business solutions.

What Will You Do:

  • Identify and research companies that may benefit from BPO outsourcing customer support sales recruitment or other business solutions.
  • Generate new leads through cold calling LinkedIn email referrals networking events social selling and other channels.
  • Make outbound calls to introduce the companys services and understand potential clients business needs.
  • Build manage and consistently develop a healthy pipeline of prospective clients.
  • Identify key decision-makers and stakeholders within target companies.
  • Present and promote the companys services to potential clients in a confident and professional manner.
  • Understand prospects business challenges and identify opportunities where outsourcing can add value.
  • Qualify leads based on business needs budget decision-making process and potential outsourcing requirements.
  • Arrange discovery calls meetings presentations and follow-ups with qualified prospects.
  • Maintain regular communication with prospects through calls WhatsApp email LinkedIn and other channels.
  • Develop qualified leads into genuine business opportunities and support the sales process through to closure.
  • Attend business events exhibitions conferences seminars and networking sessions to generate new connections and opportunities.
  • Build and maintain long-term relationships with business owners founders managers and key decision-makers.
  • Leverage professional networks and referrals to identify new business opportunities.
  • Research industries companies and market segments with potential demand for outsourcing services.
  • Identify businesses that are expanding hiring entering new markets or facing operational and customer service challenges.
  • Monitor market trends competitors and emerging outsourcing opportunities.
  • Maintain accurate records of leads conversations meetings follow-ups and opportunities in the CRM.
  • Track sales activities and ensure potential opportunities are followed up consistently.
  • Provide regular updates on pipeline activities meetings opportunities and sales progress.
  • Work closely with internal teams to prepare proposals and solutions based on client requirements.

What Makes You a Good Fit:

  • 25 years of experience in Business Development Sales Telemarketing Telesales or a related client-facing role.
  • Experience selling BPO outsourcing SaaS technology recruitment professional services or other service-based solutions.
  • Existing relationships with business owners SMEs startups or corporate decision-makers.
  • Willing to attend networking events exhibitions seminars and face-to-face client meetings.
  • Fluent in spoken Mandarin and Cantonese.
  • Strong command of spoken and written English.
  • Comfortable making cold calls and approaching new prospects.
  • Confident communicating with business owners managers and senior decision-makers.
  • Strong interpersonal communication negotiation and presentation skills.
  • Self-motivated proactive persistent and comfortable working independently.
  • Comfortable using CRM systems and maintaining accurate sales records.

What We Offer:

  • Exposure to international clients and global markets.
  • Direct exposure to BPO outsourcing technology and business solutions.
  • Training and mentorship in BPO services consultative selling and business development.
  • Opportunities to attend business events exhibitions conferences and networking sessions.
  • Opportunity to build a strong professional network across multiple industries.