Business Development Representative
Kuala Lumpur - Malaysia
Job Summary
Working at Infobip means being part of something truly global. With 75 offices across six continents were not just building technology were shaping how more than 80% of the world connects and communicates.
As employees we take pride in contributing to the worlds largest and only full-stack cloud communication platform. But its not just what we do its how we do it: with curiosity passion and a whole lot of collaboration.
We operate with an AI-first mindset embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If youre looking for meaningful work and challenges that grow you in a culture where people show up with purpose this is your opportunity.
Lets build whats next together.
What This Role Is All About
We are looking for a proactive and results-driven Business Development Representative to join our regional sales team in Kuala Lumpur. This role is your gateway into enterprise technology sales you will be the driving force behind outbound prospecting pipeline generation and new business identification across assigned regions and industries.
As a BDR you will work closely with Regional Sales teams Account Executives and Customer Facing teams to generate qualified meetings and opportunities that fuel our growth. This role is also designed as a key talent development position within the commercial organization preparing you for future progression into Mid-Market and Tier 1 Customer Facing roles.
What will you do
- Execute outbound prospecting activities across assigned regions industries and target accounts
- Identify and engage prospective customers using email phone LinkedIn and other digital outreach channels
- Research target accounts customer segments industries and buying personas to uncover new business opportunities
- Generate qualified meetings and sales opportunities for Customer Facing teams and Account Executives
- Work closely with Regional Sales and Customer Facing teams to support pipeline generation initiatives and strategic growth priorities
- Support industry squad and regional pipeline generation campaigns and initiatives
- Maintain outreach sequences and prospect engagement activities using approved tools and methodologies
- Use best-in-class prospecting and research tools to identify relevant contacts validate information and enrich account data
- Maintain accurate prospect account and activity data within Salesforce and outreach platforms
- Follow qualification standards and outreach best practices to ensure high-quality pipeline generation
- Build and maintain knowledge of Infobip solutions products industries and customer use cases
- Collaborate with Marketing Sales Enablement and Customer Facing teams to improve outreach effectiveness and conversion rates
- Provide ongoing market feedback and prospect insights to support continuous process and messaging optimization
- Utilize AI tools and automation to improve prospect research outreach preparation productivity and engagement quality
- Participate in onboarding coaching enablement and continuous learning initiatives
- Accept feedback coaching and training to support continuous professional development and career progression
What Makes You a Strong Fit
- Previous experience in sales development outbound prospecting or B2B lead generation
- Strong written and verbal communication skills in English
- Comfortable with outbound cold outreach via phone email and social channels
- Curiosity and eagerness to learn about technology cloud communications and the CPaaS industry
- Strong organizational skills with the ability to manage multiple outreach sequences and priorities
- A team player mindset with strong interpersonal skills
- Familiarity with Salesforce LinkedIn Sales Navigator and outreach tools is a plus
Why youll love it here
Financial rewards & recognition - A fair compensation aligned with your experience industry and market standards performance-driven bonuses regular reviews to support your growth and recognize your contributions and a culture that values your impact.
Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours because great ideas happen everywhere - and not always between 9 and 5.
ESOP (Employee Stock Ownership Plan)- As an Infobip employee youll have the opportunity to share in our companys success through stock options.
Work-life balance and Well-being - We offer time off when you need it special leave days for lifes big moments and a flexible hybrid work model tailored to local regulations.
Career mobility - Your career is a journey. With internal mobility upskilling and mentorship we help you shape your path.
Professional development - Learning never stops. Onboarding mentorship and training programs help you grow - no matter where you start.
International mobility- Ready to take your career global Explore short and long-term opportunities in our Hubs worldwide.
While some benefits may vary by location our goal remains the same: to support your growth well-being and success - wherever you are.
Diversity drives connection
Infobip is built on diverse backgrounds perspectives and talents. Were proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race gender age background or identity if you have the passion and skills to thrive theres a place for you here.
All qualified applicants will receive consideration for employment without regard to race color ancestry religion age sex sexual orientation gender gender identity national origin citizenship disability veteran status or any other part of ones identity.
Read more about our hiring process.
#LI-NA1Required Experience:
IC
About Company
Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, auth ... View more