Billing Officer

About the Company

Our client was founded in 2016 to serve the growing demands of logistics to internal and external customer in Asia-Pacific region. Every customer and his individual situation is at the center of our offered solution.

They are looking for a Billing Officer to join their global shared services team handling various operational tasks for the APAC and European offices. You will be responsible to ensure that services performed are billed timely and accurately to their customers and that incoming invoices are properly checked processed and booked into systems. You collaborate closely with their operations and finance teams to support a consistent and smooth service experience for customers.

Key Responsibilities

• Invoicing & Accuracy: Prepare verify and issue invoices on time aligned with contract rates quotations and tax regulations (including e-Invoicing).
• Dispute Resolution: Collaborate with Sales Operations and Finance to quickly resolve billing discrepancies. Process billing adjustments and issue credit notes/rebilling when required.
• Month-End Support: Monitor cross-month shipments to ensure correct billing treatment and support month-end closing on billing activities.
• System & Master Data Maintenance: Update and maintain customer master data and billing systems (e.g. SAP).
• Compliance & Records: Maintain accurate billing records for audit readiness.
• Inquiry Resolution: Address internal and external billing-related inquiries promptly professionally and with a customer-first mindset.
• Ad-HoC Support: Assist with administrative tasks and ad-hoc management reports as needed.
• Proactive Problem Solving: Group-wide collaboration to optimize processesSpot an issue Take action and fix it.

Requirements

• Diploma or Bachelors Degree in Accounting Finance Business Logistics Supply Chain Management or a related field.
• 23 years of experience in billing accounting operations or a shared services environment is preferred.
• Fresh graduates with a degree/diploma in the above fields are welcome to apply.
• Handson experience with ERP systems (SAP preferred).
• Proficient in Microsoft Excel and basic data analysis.
• Meticulous attention to detail and a high standard for accuracy.
• Excellent communication skills with the ability to collaborate cross-functionally.
• Strong time-management skills to handle tight deadlines and competing priorities.
• Prior experience in logistics freight forwarding or maritime shipping is a strong advantage.

Consultant In-Charge

Andrea Low