AV Field Support Services Engineer
Petaling Jaya - Malaysia
Job Summary
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow belong and thrive.
Your day at NTT DATA
Key Responsibilities
- Manage and maintain AV infrastructure including video conferencing systems display screens projectors sound systems and control systems.
- Monitor system performance and perform routine maintenance to ensure optimal functionality.
- Troubleshoot and resolve AV-related technical issues promptly.
- Install configure and test AV equipment for meeting rooms auditoriums and collaboration spaces.
- Support system upgrades integration and commissioning of new AV technologies.
- Ensure all installations meet corporate standards and safety requirements.
- Provide onsite and remote technical support for internal and external events including executive meetings.
- Operate AV systems during conferences town halls and training sessions.
- Coordinate with event organizers to understand AV requirements and deliver seamless execution.
- Administer and support platforms such as Microsoft Teams Zoom Webex and other collaboration tools.
- Ensure smooth connectivity and performance for local and international meetings.
- Support hybrid meeting environments.
- Liaise with AV vendors and service providers for procurement servicing and upgrades.
- Work closely with IT teams facilities management and business stakeholders to deliver AV solutions.
- Monitor vendor performance and ensure compliance with service-level agreements (SLAs).
- Maintain accurate documentation of AV systems configurations and procedures.
- Ensure compliance with IT policies cybersecurity standards and safety regulations.
- Develop user guides and provide training to end users when required.
Requirements
- Bachelors Degree in Electrical/Electronics Engineering Information Technology Multimedia or related field.
- Minimum 35 years of experience in AV engineering or related roles.
- Experience supporting enterprise-level AV systems in corporate environments.
- Familiarity with integrated AV solutions in large organizations is an advantage.
Workplace type:
About NTT DATA
NTT DATA is a $30 billion business and technology services leader serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the worlds leading AI and digital infrastructure providers with unmatched capabilities in enterprise-scale AI cloud security connectivity data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age race colour gender sexual orientation religion nationality disability pregnancy marital status veteran status or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiterswhether in writing or by phonein order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @ email address. If you suspect any fraudulent activity please contact us.
Required Experience:
IC
About Company
NTT drives innovation globally with human-centered technology, creating a connected future for people and communities.