Associate Specialist, STS Purchasing Support

Job Description

Position Overview

Our companys Global Business Solutions (GBS) organization is responsible for the design governance and execution of global processes. Within GBS the Source to Settle (STS) organization is responsible for the execution of the following processes: Vendor Master Data Supplier Onboarding Purchasing Invoice Entry Accounts Payable Management Settlements and STS Support.

The Associate Specialist STS Purchasing Support is responsible for supporting day-to-day Purchasing Support operations within the Source to Settle organization. The role focuses on the timely accurate and compliant execution of operational activities across assigned purchasing support processes.

The Associate Specialist will support activities such as requisition-to-purchase triage PO defect resolution orphan purchase order handling and selected ServiceNow-related requests in accordance with established procedures and service expectations. The role will work closely with the Purchasing Support Manager Specialist and other team members to help ensure effective queue management issue resolution and service delivery.

This position requires strong attention to detail a service-oriented mindset and the ability to work effectively in a team environment. The successful candidate will build process knowledge follow standard ways of working and contribute to stable and efficient daily operations.

Position Responsibilities

Primary responsibilities for this position include but are not limited to the following:

Execute day-to-day Purchasing Support activities across assigned processes in line with established procedures and work instructions

Support operational activities related to requisition-to-purchase triage PO defect resolution orphan PO handling and selected ServiceNow-related requests

Review process and resolve assigned requests transactions and issues in a timely accurate and compliant manner

Manage individual workload and priorities to support service delivery requirements

Escalate issues exceptions and risks to the Manager

Follow global process design standard operating procedures policies and compliance requirements

Maintain accuracy and quality in daily execution and documentation

Communicate effectively with internal stakeholders regarding requests issues and resolutions

Collaborate with team members and partner with other STS teams including Supplier Onboarding and Accounts Payable as well as Procurement IT and Finance to support issue resolution and service continuity

Build understanding of assigned processes and their impact on the end-to-end Source to Settle process

Support onboarding knowledge sharing and team documentation activities as needed

Identify and raise operational issues or process improvement opportunities to the Manager or Specialist

Contribute positively to team performance and a collaborative customer-focused work environment

Maintain strong alignment with STS organizational priorities

Operate with ethics integrity and in accordance with company values and compliance standards

Education & Experience

• BS/BA degree in Business Administration Finance or advance student.

• 1 years of Procurement or Accounts Payable experience or Financial Shared Services

• MS Excel intermediate

Technical Skills Requirements

Understanding of the BSC Source to Settle operational model (Must).

Accounting background (Must).

Functional knowledge of procurement accounts payable master data and customer service.

Ability to manage multiple tasks focusing on priorities.

Strong written and oral communication skills (English)

Ability to effectively work with peers/ suppliers and stakeholders globally.

Attention to details and being organized.

SAP Ariba Knowledge

Required Skills:

Accounting Accounting Adaptability Business Administration Business Support Communications Support Credit Management Customer Technical Support Detail-Oriented Financial Accounting Controls Financial Operations Human Resources (HR) Shared Services Advisory Invoice Processing IT Infrastructure Support Preparation of Financial Reports Process Improvements Procurement Productivity Improvements Project Risk Assessments Quantitative Analytics Queue Management SAP Ariba Service Delivery Stakeholder Communications Stakeholder Relationship Management 2 more

Preferred Skills:

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Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

07/28/2026

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