Assistant Manager Field Sales (FMCG, Malacca)

The Assistant Manager Field Sales is responsible for leading and developing field sales teams to achieve sales targets across assigned businesses and territories within DKSHs Consumer Goods business in Malaysia. This role drives sustainable business growth by designing and executing effective sales strategies managing key customer relationships and delivering operational excellence across the field sales function.

• Manage departmental operating budgets and costs in line with annual allocations to ensure efficient and accountable use of resources
• Develop and implement short- and long-term sales strategies and plans including sales route planning and new customer generation to achieve sales targets across assigned businesses and territories
• Assign geographical sales territories establish budgets and monitor team Key Performance Indicator (KPI) achievements conducting regular performance reviews to address gaps and drive continuous improvement
• Manage and monitor the progress of sales activities including market hygiene client budget adherence and store call cycles implementing customized solutions in response to changing market conditions and trends
• Monitor costs and provide inputs on pricing and contract terms to achieve targeted margins supporting negotiations and deal-closing activities
• Identify product gaps and improvement opportunities through analysis of lost sales data and customer feedback to inform strategic decisions
• Oversee the preparation and reporting of sales results and projected sales and margin forecasts proposing customer base expansion opportunities grounded in market knowledge
• Drive continuous improvement across sales processes sales plans and customer satisfaction analysing collection trends and recommending solutions to ensure prompt payment
• Manage the resolution of customer issues effectively and recommend preventive measures to minimize the occurrence of future incidents
• Develop and strengthen relationships with key customers to build loyalty and achieve shared business objectives
• Collaborate with internal stakeholders to understand client requirements and leverage cross-product and cross-industry business opportunities
• Manage and oversee team delivery of function goals driving consistent execution and accountability against agreed targets
• Champion team learning and development in Field Sales practices and DKSH values while pursuing continuous self-improvement to lead by example
• Administrative duties and coordination tasks as required

• Degree or professional qualification in Business Studies Marketing Economics or a related discipline
• Minimum 3 to 5 years of experience in a similar sales role with a minimum of 2 to 3 years in a managerial capacity
• Sound knowledge and understanding of the industry market landscape competitors and customers
• Proven sales track record in assigned territories products and services supported by an established network of industry contacts
• Strong communication and negotiation skills with the ability to influence at multiple levels
• Advanced research and analytical skills with the ability to translate data into actionable sales strategies
• Proficiency in office productivity tools including Microsoft Excel Word and PowerPoint
• Fluency in English both written and spoken

At DKSH we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability collaboration and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Field Sales.

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