Assistant Manager, Brand & Social
Kuala Lumpur - Malaysia
Department:
Job Summary
About the Role
We are looking for an Assistant Manager Brand & Social to support the development and execution of brand campaign and social media initiatives across Mudah and Carousell. This role will manage brand and social programmes across multiple brands audiences and business priorities while identifying opportunities for integrated and dual-brand initiatives that strengthen overall brand and business impact.
Working closely with Business Product Growth and external partners you will help strengthen brand awareness engagement and consideration across key customer segments.
This is a hands-on role for someone who enjoys combining strategy creativity stakeholder management and execution to build strong brands and deliver measurable business outcomes.
Key Responsibilities
Brand Strategy & Management
- Support the development and execution of brand strategies across Mudah and Carousell ensuring alignment with business objectives and growth priorities
- Translate audience insights market opportunities and business priorities into actionable brand initiatives campaigns and communication strategies
- Support the development of brand positioning audience segmentation messaging frameworks and communication plans across multiple brands and customer segments
- Ensure consistency of brand positioning messaging tone of voice and creative execution across channels and customer touchpoints
- Identify opportunities for integrated and dual-brand initiatives that strengthen overall brand and business impact
Campaign Strategy & Execution
- Lead end-to-end planning and execution of integrated marketing campaigns across online and offline channels
- Develop campaign objectives messaging frameworks audience strategies and channel plans across Mudah Carousell and dual-brand initiatives where relevant
- Coordinate campaign delivery across stakeholders agencies vendors and partners to ensure alignment and effective execution
- Monitor campaign performance and identify opportunities to improve effectiveness and business impact
- Manage campaign timelines budgets risks and post-campaign evaluations
Social Media & Content
- Lead social media strategy and content planning across Mudah and Carousell
- Manage content calendars across multiple brands ensuring alignment with campaign audience and business priorities
- Identify audience cultural and industry trends to strengthen brand relevance and engagement
- Oversee content development influencer collaborations creator partnerships and community initiatives
- Monitor social media performance and recommend optimisation opportunities across platforms and audience segments
Media Planning & Partnerships
- Support media planning and campaign amplification strategies across paid owned and earned channels
- Identify partnership and collaboration opportunities that strengthen brand visibility and audience engagement across one or multiple brands
- Coordinate media agency and partner relationships to support campaign objectives and business priorities
- Monitor campaign and media effectiveness to improve future planning and investment decisions
Agency Vendor & Event Management
- Manage relationships with agencies production houses freelancers media partners and vendors
- Coordinate creative development production timelines budgets and campaign delivery across multiple campaigns and brands
- Support planning and execution of events launches sponsorships and brand activations
- Ensure projects are delivered on time within budget and to a high standard
Team Leadership & Stakeholder Management
- Lead and develop team members across Brand and Social functions
- Provide coaching guidance and support to strengthen capability and execution quality
- Foster collaboration across Marketing Product Business and external stakeholders
- Align stakeholders across multiple brands business units and audience segments to ensure coordinated execution and consistent customer experiences
- Drive accountability alignment and effective decision-making across projects and campaigns
Qualifications :
Requirements
Experience
- 58 years of experience in Brand Marketing Marketing Communications Social Media or Integrated Marketing
- Experience leading integrated campaigns from strategy through execution
- Experience managing multiple brands business units product categories or audience segments
- Experience managing agencies production houses freelancers and external vendors
- Experience planning and executing events partnerships sponsorships or brand activations
- Prior experience managing or mentoring team members
Technical Skills
- Strong understanding of brand strategy audience segmentation and integrated marketing communications across multiple brands and customer segments
- Experience in campaign planning media planning and channel strategy
- Strong knowledge of social media platforms content strategy and audience engagement with familiarity with social listening reporting and analytics tools
- Experience managing campaign budgets performance reporting and optimisation
Competencies
- Strong strategic thinking problem-solving and decision-making skills
- Demonstrates strong ownership and initiative with the ability to independently manage projects and propose recommendations with minimal guidance
- Excellent stakeholder management communication and influencing skills
- Strong project management and organisational abilities capable of managing multiple campaigns brands priorities and stakeholders simultaneously
- Strong attention to detail execution quality and ability to thrive in a fast-paced environment
Nice to Have
- Experience in marketplace classifieds automotive property e-commerce fintech or technology businesses
- Experience supporting brand transformation or strategic brand development initiatives
- Familiarity with AI tools for content development planning reporting or productivity
Additional Information :
Success in This Role
- Delivers integrated campaigns effectively and on time across Mudah Carousell and dual-brand initiatives where relevant
- Maintains strong and consistent brand execution while contributing to long-term brand growth and strategic initiatives
- Successfully balances priorities across multiple brands audience segments stakeholders and business objectives
- Grows audience engagement and social media performance across key platforms
- Builds strong relationships with agencies partners vendors and stakeholders
- Develops a high-performing Brand & Social team that delivers measurable brand and business impact
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Remote Work :
No
Employment Type :
Full-time
About Company
Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, C ... View more