Guest Services Jobs in Malaysia

DescriptionJOB SUMMARYServes as the property Manager on Duty and oversees all property operations ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within...

DescriptionJOB SUMMARYThe position is responsible for implementing quality assurance processes that meet the companys mission and brand standards target customer needs ensure employee satisfaction and focus on continuous improvement at the property level. This position champions the Quality function...

DescriptionJOB SUMMARYResponsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related r...

DescriptionJOB SUMMARYPosition has responsibility for supervising and coordinating activities of employees delivering spa services including salon skin care program coordination reservations reception desk massage and locker room areas. Position focuses on ensuring guest and employee satisfaction an...

DescriptionJOB SUMMARYResponsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related r...

DescriptionW INSIDER CONCIERGEPOSITION SUMMARYAs the W Insider Concierge you are the face of the citys hottest happenings the in-the-moment connector who turns Where should I go into That was the best night of my life. Stationed at the Whatever/Whenever Desk you handle real-time guest needs from bo...

Oversee daily hotel operations including front desk housekeeping food and beverage and maintenance ensuring seamless service delivery and guest satisfaction Support the General Manager in developing and implementing strategic business plans to achieve revenue targets optimize profitabil...

DescriptionJOB SUMMARYHandles social and local corporate catering opportunities that are above the parameters of the Group Sales teams within the Sales Office and come directly to the property (e.g. 150 covers and above). Contracts and closes local catering and social business and verifies that busi...

About the Role:Grade Level (for internal use):11The Team: The Enterprise Data Organization (EDO) provides Data & Distribution services to data producers within S&P Global. Our team values innovation and collaboration striving to optimize data operations and distribution processes to meet the evolvin...

DescriptionJOB SUMMARYAssists in managing the execution of all operations in the rooms area departments ( Office Engineering/Maintenance Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors...

As the Restaurant Manager you are responsible for managing the daily F&B operations including the selection development and performance management of addition you oversee the inventory and ordering of food and supplies optimize profits and ensure that guests are satisfied with their dining experien...

DescriptionJOB SUMMARYFunctions as the strategic business leader of the propertys Rooms department. Responsible for planning developing implementing and evaluating the quality of propertys rooms. Position works with direct reports to develop and implement departmental strategies and ensures implemen...

DescriptionJOB SUMMARYThe Community Manager is the principle orchestrator and welcoming face of the Sheraton public space which offers features and services for guests that are uniquely Sheraton ultimately fostering guest productivity connectivity and a sense of community. This role activates key S...

DescriptionJOB SUMMARYThe Director of Marketing Communications is responsible for the planning direction control and coordination of all communication activities with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel an...

DescriptionJOB SUMMARYResponsible for all front office functions and staff. Areas of responsibility include Bell Staff Switchboard Operations Guest Services/Front Desk and Retail/Gift Shop as applicable. As a department head directs and works with managers and employees to successfully execute all f...

DescriptionJOB SUMMARYPosition has responsibility for supervising and coordinating activities of employees delivering spa services including salon skin care program coordination reservations reception desk massage and locker room areas. Position focuses on ensuring guest and employee satisfaction an...

DescriptionJOB SUMMARYResponsible for handling local social catering opportunities for the property. Responsible for achieving and exceeding the hotel catering sales revenue goals. Provides day-to-day supervision to Sales Center - Catering Sales associates that are on-property dependent on the volum...

Are you confident communicative and comfortable in front of a camera We are currently hiring Game Presenters to join international teams in a live studio environment supporting global digital entertainment platforms. This role combines presentation interaction and customer experience offering a uniq...