Customer Support Team Lead Jobs in Kuching

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

Job Summary Work closely with the Sales Manager in managing the territory and portfolio that has been assigned under the ethical channel with key focus on Private/Government Hospital/General Practitioners.General Responsibilities Track self/team progress against key performance indicators and sales...

Job Summary Work closely with the Sales Manager in managing the territory and portfolio that has been assigned under the ethical channel with key focus on Private/Government Hospital/General Practitioners.General Responsibilities Track self/team progress against key performance indicators and sales...

About PETROS:At PETROS we aim to achieve sustainable development for Sarawak and the nation through responsible resource management. We embarked on this journey with a purpose: Harnessing Resources for the Sustainable Progress of Sarawak and Beyond. Through innovation collaboration and a forward-thi...